Business Details
26 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions in Charlotte
Protech Systems An NBS Technology is a professional IT service provider with over 24 years of experience in delivering comprehensive technology solutions. Since 2000, we have specialized in managed IT services, cybersecurity, cloud computing, and VoIP systems for small to mid-sized businesses across Charlotte and surrounding areas. Our approach focuses on partnering with clients to address operational bottlenecks and drive business growth through tailored technology strategies. We serve diverse industries including manufacturing, healthcare, and finance, offering 24/7 support with 99% uptime reliability.Our team combines deep technical expertise with proactive problem-solving to ensure seamless IT operations for our clients. As a Microsoft and Dell partner, we leverage cutting-edge tools to deliver scalable solutions that adapt to evolving business needs. Our commitment to excellence is reflected in our 100% service guarantee and a client retention rate driven by referrals. We prioritize transparent communication and cost-effective strategies, helping businesses optimize technology investments while maintaining robust security and compliance standards.
Services
Managed IT Services
Cyber Security
Cloud Services
IT Consulting
Backup and Disaster Recovery
VoIP Solutions
Onsite Support
Remote Worker Enablement
UCaaS
Endpoint Detection
Details
- Year established: 2000
Highlights and features
- 24/7 support with 99% uptime reliability
- 24 years of experience serving Charlotte businesses
- Customized technology strategies for diverse industries
- 100% service guarantee on all offerings
- Proactive approach to IT security and compliance
Associations and certifications
- Microsoft Partner
- Dell Partner
What people say
Reliable, knowledgeable, efficient
Top of the line
Excellent service
Prompt responses
Great IT partner
Services
Managed IT Services
Our managed IT services provide continuous monitoring, maintenance, and support for business technology infrastructure. We offer 24/7 coverage with 99% uptime reliability, ensuring seamless operations for Charlotte-area companies. Our proactive approach includes security updates, system optimization, and performance tracking to prevent disruptions before they occur.
Cyber Security
Comprehensive cybersecurity solutions protect businesses from internal vulnerabilities and external threats. Our specialists conduct risk assessments, implement protective measures, and provide ongoing monitoring tailored to each organization's specific needs. Services include firewall management, intrusion detection, and employee training programs to maintain robust security postures.
Cloud Services
We deliver scalable cloud computing solutions that enable remote access to business data and applications. Our hybrid cloud/on-premise approach optimizes flexibility while maintaining security. Services include cloud migration, storage management, and integration with existing IT infrastructure for improved operational efficiency.
Backup and Disaster Recovery
Our backup and disaster recovery services ensure business continuity through automated local and offsite data protection. We implement redundant systems with rapid recovery capabilities, minimizing downtime during unexpected outages or data loss incidents. Regular testing verifies the integrity of backup systems.
VoIP Solutions
Voice over IP solutions reduce communication costs by up to 50% while offering advanced features like call routing and voicemail-to-email. We design scalable phone systems that integrate with existing networks, supporting business growth and remote workforce requirements through reliable, high-quality voice communication.
People
Mimi Nueman
HR & Project Coordinator
Mimi manages human resources operations and coordinates technology projects, ensuring smooth implementation of client solutions while maintaining organizational efficiency.
Ricky Hill
Ricky contributes to project execution and technical support initiatives, working closely with clients to implement effective IT solutions.
Brandon Scott
Brandon supports technical operations and client service delivery, applying his expertise to maintain system performance and reliability.
Devonte Hamilton
Devonte assists with IT infrastructure management and client support, focusing on maintaining optimal system functionality for business clients.
Aaleahya Simmons
Administrative Assistant & Project Coordinator
Aaleahya supports administrative functions and project coordination, ensuring efficient workflow management and client communication.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity, cloud solutions, VoIP systems, and disaster recovery tailored to small business needs in Charlotte.
Do you offer 24/7 IT support?
Yes, our managed clients receive 24/7 support with guaranteed 99% uptime and rapid response times for critical issues.
How do you handle data security?
We implement customized security solutions including firewalls, intrusion detection, and employee training to protect against cyber threats.
Can you help with cloud migration?
Yes, we assist with secure cloud migration, implementing hybrid solutions that combine cloud flexibility with on-premise security.
What sets you apart from other IT providers?
Our 24+ years of local experience, 100% service guarantee, and proactive approach to IT management deliver superior reliability and client satisfaction.
Do you offer free IT consultations?
Yes, we provide complimentary needs analysis meetings to help businesses identify optimal technology solutions.
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