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At Utmost Property Management, we understand the challenges that come with owning and managing rental properties. That's why we're dedicated to providing top-notch property management services to our clients in Vancouver, Camas, and the surrounding areas. Our goal is to help you achieve your financial goals through effective property management.

Our Mission

We strive to be the leading property management company in the Pacific Northwest by delivering exceptional service, providing timely communication, and maximizing our clients' rental income. Our team is committed to building long-lasting relationships with our clients and tenants, ensuring a smooth and profitable rental experience.

Our Services

We offer a comprehensive range of property management services designed to meet the unique needs of our clients. These services include:

  • Property Marketing: We use a proven marketing strategy to find the right renters for your vacancy quickly and efficiently.
  • Tenant Screening: Our strict screening process ensures that only the most qualified tenants occupy your property, minimizing the risk of property damage and reducing the likelihood of unpaid rent.
  • Property Inspections: Regular inspections of your property help us identify potential problems early on, preventing more costly repairs down the line.
  • Rent Collection: We handle rent collection and ensure that your earnings are disbursed to you on time every month.
  • Financial Reporting: Our online owner's portal provides you with easy access to your financial statements, expense reports, and account notes, keeping you informed and in control of your investment.

Why Choose Us

At Utmost Property Management, we pride ourselves on our commitment to customer service, honesty, and transparency. Here are just a few reasons why property owners choose us:

  • Results-driven: We deliver results, not just promises. Our experienced team has a proven track record of success.
  • Client-centric: We put our clients first, keeping you informed and updated every step of the way.
  • Honesty: We believe in transparency and honesty in all our dealings, providing upfront fees and clear communication.
Reviews
Positive: The positive reviews highlight the company's professionalism, prompt maintenance, and friendly staff.
Negative: The negative reviews are critical of the company's handling of evictions, maintenance requests, and communication, as well as its intrusion into tenants' personal affairs.

Negative Reviews

Utmost Property Management has been involved in several disputes with tenants, particularly with regards to eviction and maintenance issues. One reviewer reported that Shelley, the owner, tried to evict them illegally after charging a surcharge on the tenant portal and threatening tenants, resulting in two police reports. Another reviewer reported similar issues, stating that Shelley lied about outstanding maintenance requests and threatened eviction. The company's handling of maintenance requests has also been criticized, with one reviewer stating that it took two weeks of daily calls to get a response to a maintenance issue.

Positive Reviews

On the other hand, Utmost Property Management has received many positive reviews from satisfied tenants. Many reviewers praised the company's prompt and professional maintenance team, as well as their friendly and helpful staff. One reviewer reported a great experience with a property manager, Chris, who was polite, knowledgeable, and efficient in addressing their maintenance issues. Another reviewer praised the company's transparency and honesty, stating that they were impressed by their up-front communication and willingness to set them up for success.

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