Business Details
Emergency
services
Your Trusted Managed IT Services Provider in Atlanta, GA
Atlanta IT Services is a managed IT services provider dedicated to delivering personalized computer and technology solutions. Our approach emphasizes proactive network management, which has demonstrated money-saving benefits for clients through a near fixed-fee cost structure. We prioritize improved security, better uptime, and access to cutting-edge technologies while providing direct support from dedicated account managers, helpdesk technicians, and onsite engineers. Our clients range from established businesses to startups, all benefiting from tailored solutions designed to meet their unique needs. With expertise in equipment sales, server implementation, ERP systems, cloud integration, and voice/data services, we act as an outsourced IT department that allows internal teams to focus on strategic initiatives.Our team includes certified professionals such as A+, MCSE, and Microsoft Certified Partners who bring extensive experience working with SMBs, non-profits, and public companies. We maintain a client-centric philosophy, offering no-obligation quotes and leveraging cross-industry insights to introduce innovative technologies that internal staff might overlook. Our commitment to quality is reflected in long-term client relationships, with some partnerships spanning decades and consistently positive feedback highlighting our responsiveness, technical expertise, and first-time fix rates.
Services
Managed IT Services
Equipment Sales
Server Implementation
ERP Systems
Cloud Integration
Voice and Data Services
Remote Support
Network Monitoring
IT Audits
Computer Repair
Highlights and features
- We offer proactive network management with proven money-saving benefits
- Our team includes certified A+, MCSE, and Microsoft Certified Professionals
- We provide a near fixed-fee cost structure for budget predictability
- We act as your outsourced IT department with 24/7 support
- We have experience with SMBs, non-profits, and public companies
Associations and certifications
- Microsoft Certified Partner
- Dell Partner
- VMware Integrator
What people say
Expert in all things computer IT
Get the fixes right the first time
Absolute life saver
Thorough job cleaning up my computer
Always available to assist
Services
Managed IT Services
Our comprehensive managed IT services provide turn-key network management with proven cost-saving benefits. Clients experience improved security through proactive monitoring, regular security patching, and remote support. Our per-device approach ensures optimal network health while freeing internal staff for strategic work. The near fixed-fee cost structure offers budget predictability while providing access to newer technologies and reducing legal liability through professional compliance management.
Equipment Sales
We offer complete equipment sales and service solutions for servers, desktops, laptops, and networking infrastructure. As a Microsoft Certified Partner and Dell Partner, we work with major vendors to provide tailored technology solutions. Our certified technicians handle repairs for issues like broken screens, failing hard drives, and motherboard problems. We help clients choose appropriate computing solutions and perform upgrades including spinning to SSD conversions and virtualization implementations using VMware and HyperV technologies.
Voice and Data Services
Our voice and data services deliver reliable communication solutions including PBX, VOIP, and broadband internet. We design, install, and support modern communication systems from providers like Comcast, Cisco, and AT&T. Services include mobile device integration, email hosting, data backup, and virtual private networking. Our solutions ensure clear phone service with fast internet speeds while providing full-featured IT and communications services tailored to small business requirements through modernization and implementation of appropriate technologies.
ERP Systems Implementation
We specialize in ERP systems implementation, customization, and support for platforms including Dynamics NAV, Epicor, Maxwell, and Viewpoint. Our data conversion services help businesses transition to new ERP systems as their needs evolve. We provide strategic guidance for system selection and ensure seamless migration of critical business data. Our expertise helps organizations optimize their business processes through tailored ERP solutions that grow with their operational requirements.
Remote Support
Our remote support services enable rapid technical assistance through secure remote connections. Technicians can diagnose and resolve issues in real-time while viewing and controlling remote devices when needed. This service saves time and money by addressing problems quickly without onsite visits. We use Splashtop Business Remote Support tools for emergency situations and provide 24/7 access to support staff for urgent needs. The service integrates with our other IT management solutions for comprehensive technical coverage.
People
David Ano
Senior IT Technician
Certified IT professional with extensive experience in technology solutions for businesses. Specializes in explaining complex technical concepts to non-technical users. Provides prompt assistance with short notice and helps clients navigate technology changes effectively.
Stephen
Computer Technician
Experienced technician known for thorough system cleanups and malware removal. Demonstrates exceptional customer service through courteous and professional interactions. Specializes in resolving browser hijacks and other complex computer issues with efficient, effective solutions.
Jeremy
Account Manager
Client-focused professional maintaining long-term business relationships since 2002. Recognized for exceptional service quality and dedication to client needs. Ensures high standards of integrity in all client interactions and technical implementations.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, equipment sales and repair, ERP system implementation, voice/data services, cloud integration, and remote support tailored to small business needs.
Do you offer emergency IT support services?
Yes, we provide emergency SOS support through our remote access tools and have technicians available to address urgent IT issues promptly.
What certifications does your team hold?
Our team includes A+, MCSE, and Microsoft Certified Professionals, along with partnerships with Microsoft, Dell, and VMware.
How do you handle data security for clients?
We implement proactive security measures including regular patching, network monitoring, and cloud integration with security-focused configurations to protect client data.
What areas do you serve?
We primarily serve Atlanta, GA and surrounding areas, providing both onsite and remote IT support services to local businesses.
Can you help with ERP system migrations?
Yes, we specialize in ERP implementation, customization, and data migration for systems like Dynamics NAV, Epicor, and Viewpoint.
