Business Details
Your Trusted Electronics Repair Experts in Alpharetta
PC EMT has been a trusted name in device repair for over three decades, specializing in smartphones, tablets, computers, and gaming consoles. Our team of certified technicians combines extensive experience with cutting-edge tools to deliver reliable, cost-effective solutions for both individuals and businesses. We prioritize customer satisfaction through transparent communication, competitive pricing, and a commitment to using high-quality parts. Our services include same-day repairs, on-site support, and comprehensive diagnostics, ensuring minimal downtime for our clients.With a focus on honesty and technical excellence, we aim to extend the lifespan of devices while providing exceptional service. Our 29-point diagnostic process and no-hassle warranty reflect our confidence in the durability of our repairs. Located in Alpharetta, we serve the broader Atlanta Metro Area, including Johns Creek and Duluth, offering walk-in convenience and flexible service options. Our dedication to community and technical proficiency has earned us recognition as a local leader in electronics repair.
Services
iPhone Repair
Computer Repair
iPad Repair
Tablet Repair
Gaming Console Repair
Smartwatch Repair
Custom PC Build
Water Damage Repair
Battery Replacement
Charging Port Repair
Highlights and features
- We offer a no-hassle limited warranty on all smartphone, tablet, and computer repairs.
- Our team provides same-day service for most common device repairs.
- We guarantee competitive pricing and will match or beat verified competitor rates.
- We prioritize guest satisfaction with transparent communication and professional support.
- Our technicians have decades of combined experience in electronics diagnostics and repair.
What people say
Outstanding customer service
Quick while I waited
Highly recommended business
Professional and efficient
Top-notch service
Services
iPhone Repair
We specialize in comprehensive iPhone repairs, including screen replacements, water damage recovery, and battery upgrades. Our technicians use premium parts to restore functionality while maintaining device integrity. Customers benefit from fast turnaround times and a warranty covering all repair work.
Computer Repair
Our computer repair service addresses hardware failures, software issues, and performance optimization for Windows and Mac systems. We offer in-store diagnostics, virus removal, and component upgrades with transparent pricing. Businesses and individuals receive tailored solutions to minimize downtime.
iPad Repair
We provide screen replacements, charging port repairs, and water damage restoration for iPads. Our process ensures touchscreen responsiveness and display quality are fully restored. Repairs typically complete within one business day using durable replacement parts.
Gaming Console Repair
Our technicians repair PlayStation, Xbox, and Nintendo consoles with issues like overheating, disc drive malfunctions, and charging port failures. We use specialized tools to diagnose hardware problems and replace defective components with manufacturer-grade parts.
Custom PC Build
We design and assemble custom gaming and workstation PCs tailored to performance requirements. Services include component selection, thermal optimization, and software configuration. Builds come with post-purchase support and compatibility guarantees for all installed hardware.
People
Zo G.
General Manager
Zo leads PC EMT's operations with over 15 years in customer service and technical management. Known for fostering a client-focused culture, Zo ensures every repair meets quality standards while maintaining efficient service delivery for walk-in and scheduled appointments.
Tom O.
Apple Repair Tech
Tom specializes in Apple device diagnostics and repairs, with certifications in macOS and iOS systems. His expertise in logic board repairs and data recovery has made him a trusted technician for complex Mac and iPhone issues requiring precision work.
Andrew B.
iPhone/iPad Repair Manager
Andrew oversees mobile device repairs, focusing on screen replacements and water damage recovery. With a background in electronics engineering, he trains technicians on emerging repair techniques and ensures adherence to quality control protocols for all smartphone and tablet services.
Questions
Do you repair devices from all brands?
Yes, we repair all major brands including Apple, Samsung, Dell, HP, and gaming consoles. Our technicians handle both common and complex issues across smartphones, tablets, and computers.
Is same-day repair available?
Most smartphone and tablet repairs complete within hours. Computer diagnostics typically take 48 hours, with standard repairs finishing in 3-5 business days unless parts require ordering.
Do you offer warranties on repairs?
All repairs include a limited warranty covering replaced parts and labor. Warranty terms vary by service type, with details provided before starting any repair work.
Can you repair water-damaged devices?
Yes, we specialize in water damage recovery. Immediate professional intervention improves success rates. Our process includes component drying, corrosion removal, and functionality testing to restore device operation.
Do you provide loaner devices?
We offer loaner laptops for $50/day to customers with repairs exceeding three weeks. Borrowers must present valid ID and sign liability agreements covering accidental damage or loss during the loan period.
Is remote computer support available?
Yes, our secure remote support service diagnoses and resolves software issues. Sessions use 128-bit encryption, with customers maintaining full control to terminate connections at any time.
