Business Details
41 Years
experience
Emergency
services
Your Trusted IT Partner for Government & Business Solutions
For over three decades, Capital Data has delivered customized IT solutions to local governments and businesses throughout Georgia. Our team combines deep technical expertise with a commitment to responsive service, offering managed IT programs that ensure network security, budget predictability, and rapid issue resolution. We maintain strategic partnerships with leading technology providers to implement solutions that meet evolving organizational needs while prioritizing transparency, documentation, and client education.Our staff undergoes continuous training to stay current with industry advancements, ensuring our clients benefit from proven technologies and methodologies tailored to their specific operational requirements.
Services
Managed IT Services
Network Security
Disaster Recovery
Cloud Computing
On-Demand Support
Server Management
Data Backup
Details
- Year established: 1985
Highlights and features
- We respond to service requests within 15 minutes of notification
- Our Open Umbrella program guarantees predictable monthly IT budgets
- We document all network credentials to ensure client control and transparency
- Our team includes certified engineers specializing in government IT environments
- We provide unlimited IT consultation for strategic technology planning
What people say
Prompt professional service
Dependable network security
Always responded quickly
Quick emergency support
Personalized IT solutions
Services
Managed IT Services
Our flat-rate managed IT program ensures predictable budgeting and continuous network monitoring. Clients receive proactive maintenance, security updates, and immediate access to certified engineers who understand government operations. This comprehensive approach minimizes downtime while providing complete documentation of all network credentials for client control.
Network Security
We implement enterprise-grade security solutions to protect sensitive government data and business operations. Our services include firewall management, threat detection, and regular security assessments. Certified engineers maintain 24/7 network monitoring while ensuring compliance with industry regulations through documented security protocols tailored to each organization's specific needs.
Disaster Recovery
Our comprehensive disaster recovery planning ensures business continuity during emergencies. We develop customized backup strategies, test recovery procedures regularly, and maintain secure off-site data storage. This service guarantees rapid system restoration following hardware failures, natural disasters, or cyber incidents through documented recovery processes and immediate engineer availability.
Cloud Computing
We help organizations transition to secure cloud environments that reduce hardware costs and improve operational flexibility. Our implementation includes infrastructure assessment, data migration, and configuration optimization. The service enables remote access, enhanced collaboration, and scalable computing resources while maintaining strict security protocols for government and business applications.
On-Demand Support
Our 24/7 on-demand support guarantees immediate assistance for critical IT issues. Certified engineers respond within 15 minutes and typically resolve problems remotely during initial contact. This service includes hardware troubleshooting, software support, and system restoration with documented procedures to prevent recurring issues and ensure complete client understanding.
Questions
What geographic areas do you serve for IT support?
We specialize in Georgia government agencies and businesses, with additional support capabilities across the Southeastern United States.
What response time can I expect for IT emergencies?
Our SLA guarantees response within 15 minutes of service requests, with engineers typically starting remote resolution during the initial call.
How do you handle network documentation and security credentials?
We maintain complete documentation of all network credentials, configurations, and systems, providing clients full access while maintaining secure storage in our systems.
What makes your managed IT services different from competitors?
Our financial incentive aligns with client success - we profit from preventing issues rather than billing hours. This approach ensures proactive maintenance and cost predictability through fixed monthly pricing.
Do you work with all technology platforms?
We support Windows, Linux, and IBM iSeries (AS400) platforms, providing comprehensive IT management without vendor finger-pointing.
