Business Details
41 Years
experience
Emergency
services
Your Trusted Partner for In-Home Pet Care Solutions
Founded in 1985, Pet Pleasers has been Richmond's premier provider of in-home pet care for nearly four decades. Our team of over thirty mature, responsible, and thoroughly screened caregivers is bonded, insured, and trained in animal behavior, emergency care, and medication administration. We specialize in personalized pet and home care solutions tailored to busy professionals, traveling executives, and vacationing families. By maintaining a local focus, our caregivers develop deep community knowledge while delivering consistent, reliable service.Every client receives an initial in-home meeting to ensure familiarity and comfort, with ongoing communication during absences. Our comprehensive offerings include daily visits, overnight stays, and house-sitting services designed to maintain pets' routines while securing clients' homes. As a locally owned business since 2016, we continue our legacy of treating pets as cherished family members while embracing modern pet care standards.
Services
Pet Sitting
Dog Walking
Overnight Care
Litter Box Maintenance
Pet Medication Assistance
House Sitting
Pet Transportation
Customized Care Plans
Emergency Care
Home Security Services
Details
- Year established: 1985
Highlights and features
- We have over 35 years of specialized pet care experience in Richmond
- Our caregivers are bonded, insured, and professionally trained
- We serve Richmond and 7 surrounding Virginia counties
- We provide customized care plans for each household
- Our local caregivers work within their home communities
Services
Pet Sitting
Pet Sitting services provide daily visits where caregivers feed pets, walk dogs, administer medications, and maintain home security. Thirty-minute appointments focus on maintaining pets' routines while ensuring home safety through mail collection and lighting adjustments. Ideal for owners requiring consistent care during brief absences.
Overnight Care
Overnight Care services include continuous pet supervision with caregivers staying in clients' homes. Features morning, mid-day, and overnight feedings, medication administration, and home security maintenance. Specialized for pets with medical needs or separation anxiety, ensuring constant companionship through shared sleeping arrangements if needed.
Dog Walking
Dog Walking services offer scheduled bathroom breaks and exercise sessions for working professionals' pets. Each visit includes feeding, hydration, and playtime tailored to dogs' energy levels. Flexible scheduling accommodates pets' specific physical needs while maintaining household security during owners' work hours.
House Sitting
House Sitting services combine pet care with property maintenance through daily visits. Caregivers ensure homes appear occupied by adjusting lighting, collecting mail, watering plants, and securing delivered packages. This service prevents property vulnerabilities during owners' extended absences while caring for resident pets.
Pet Medication Assistance
Pet Medication Assistance includes professional administration of prescribed treatments and simple medical procedures. Trained caregivers monitor pets for health changes, document symptoms, and coordinate veterinary visits when necessary. This service ensures continuity of care for pets requiring regular medication management during owners' travel.
People
Tracy Hughes
Owner
Tracy Hughes has dedicated over two decades to pet care since joining Pet Pleasers in 1999. After fifteen years working under founders Carole and Bob Tomas, she assumed ownership in 2016, continuing their legacy of compassionate service while maintaining rigorous staff training standards for Richmond's pet community.
Carole Tomas
Co-Founder
Carole Tomas established Pet Pleasers in 1985 while teaching in Chesterfield County. She expanded the business from two providers to over thirty caregivers before retiring in 2016. Her vision for professionalized in-home pet care established Richmond's gold standard, creating a foundation for the company's enduring community impact.
Questions
What geographic areas do you service?
We serve Richmond and surrounding counties including Chesterfield, Henrico, Powhatan, Goochland, Charles City, Hanover, and New Kent.
Are your caregivers insured and trained?
All caregivers are bonded, insured, and complete training in animal behavior, emergency care, and medication administration protocols.
Do you offer overnight pet care options?
Yes, we provide overnight services with caregivers staying in your home to ensure continuous pet companionship and monitoring.
Can you administer medications to pets?
Our trained caregivers can administer medications and simple medical procedures, with documented health monitoring during visits.
How do you handle pet emergencies?
Caregivers are trained to recognize health issues immediately and can transport pets to veterinarians in case of medical emergencies.
