Business Details
38 Years
experience
Your Trusted Partner for IT Services & Computer Repair in Charlotte
At J & J Computer Service, we are dedicated IT professionals committed to delivering reliable technology solutions since 1988. Our team combines decades of experience with a collaborative approach to diagnose and resolve computer and network issues efficiently. We serve residential, commercial, and government clients across Charlotte and Pineville, prioritizing customer satisfaction through transparent communication and cost-effective repairs.Our services span hardware and software troubleshooting, data recovery, security solutions, and preventive maintenance. With both in-shop and on-site capabilities, we minimize downtime while ensuring systems remain updated and secure. Our reputation as a trusted partner stems from our commitment to treating every client's technology as if it were our own.
Services
Computer Repairs
Data Recovery
Virus Removal
Networking Solutions
Software Upgrades
Hardware Installation
Remote Support
Security Services
Back-up Solutions
Component Repairs
Details
- Year established: 1988
Highlights and features
- 30+ years of local IT expertise since 1988
- Team-based problem-solving for faster repairs
- Free diagnostic assessments with no obligation
- On-site and remote service options available
- Proactive system updates to prevent future issues
What people say
Retrieved all files
Trustworthy technicians
Fast repair turnaround
Honest pricing
Expert diagnostics
Services
Computer Repairs
We diagnose and repair hardware and software issues for PCs and Macs, including component-level repairs, motherboard replacements, and screen fixes. Our technicians perform thorough diagnostics to identify root causes, ensuring lasting solutions. With both in-shop and on-site options, we minimize downtime while restoring functionality to your critical devices.
Data Recovery
Our specialists use patented tools to recover lost data from damaged drives, accidental deletions, or system failures. We handle complex recovery scenarios while maintaining data integrity. Success rates depend on media condition, with free assessments determining recoverability before any charges apply. Clients receive their data restored to functional storage devices.
Virus Removal
We eliminate viruses, ransomware, and other malware while securing systems against future threats. Our process includes complete system scans, threat isolation, and security patching. Post-removal optimization ensures restored performance. We also implement protective measures like firewall configuration and anti-virus software deployment to prevent reinfection.
Networking Solutions
We design and maintain secure networks for homes and businesses, from basic Wi-Fi setups to enterprise-grade systems. Services include router configuration, cable management, and network security audits. Our team optimizes connectivity while implementing backup solutions and access controls to ensure reliable, protected operations for multiple devices.
Hardware Installation
We install and upgrade computer components including RAM, SSDs, processors, and graphics cards. Our technicians ensure compatibility and proper integration with existing systems. We source quality parts and provide installation with performance testing. This service extends device lifespan and enhances capabilities for gaming, work, or general use.
Questions
What computer services do you offer?
We provide comprehensive repairs for PCs and Macs, including virus removal, data recovery, hardware upgrades, networking solutions, and software troubleshooting. Remote support and on-site services are available.
How long have you been in business?
J&J Computer Services has served Charlotte and surrounding areas since 1988, providing trusted IT solutions for residential, business, and government clients for over 35 years.
Do you offer data recovery services?
Yes, we use specialized tools to recover lost data from damaged drives or system failures. Success depends on media condition, with free assessments determining recoverability before any charges apply.
What are your service hours?
We're open Monday-Friday 8 AM-5:30 PM. Saturday appointments are available by request. Emergency services aren't offered, but we prioritize quick turnaround for standard repairs.
Do you provide free diagnostics?
Yes, we offer free computer assessments to identify issues before any repair work begins. This includes evaluating hardware, software, and potential data recovery options with no obligation.
Can you help with network security?
We implement comprehensive network security solutions including firewall configuration, malware protection, and access controls to protect business and home networks from cyber threats.
