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Our Mission and Values
At General Physician, PC, our mission is to provide exceptional patient care and groundbreaking medical treatments to our patients. We believe that every individual deserves access to the highest quality healthcare, and we strive to make that a reality. Our team of dedicated professionals is committed to delivering compassionate, personalized care to every patient who walks through our doors. Our values are rooted in mutual respect, openness, and a commitment to excellence.
Our Services
We offer a wide range of medical services, from primary care to specialized care, to meet the diverse needs of our patients. Our medical specialties include:
Breast Care
Our breast health experts provide comprehensive diagnostic and treatment services for breast cancer, from mammography to surgery. We strive to deliver the most advanced treatments in a comfortable and compassionate environment.
Cancer Care
Our team of board-certified oncologists provides expert care for cancer patients, from diagnosis to treatment and beyond. We understand the emotional and physical challenges of cancer treatment and are committed to supporting our patients every step of the way.
Cardiology
Our cardiologists are dedicated to treating heart conditions, from routine check-ups to complex treatments. We use the latest technology and innovative techniques to ensure the best possible outcomes.
Cardiothoracic Surgery
Our experienced cardiothoracic surgeons specialize in treating conditions of the lungs and heart, using minimally invasive techniques whenever possible.
Colorectal Surgery
Our skilled surgeons treat cancers and conditions related to the lower gastrointestinal tract and abdominal cavity.
Gastroenterology
Our gastroenterologists diagnose and treat disorders of the digestive tract, colon, liver, pancreas, and bile duct, with a focus on preserving patient quality of life.
Neurosurgery
Our board-certified neurosurgeons specialize in treating conditions affecting the brain, spine, and peripheral nerves, using the latest surgical and non-surgical treatments.
Orthopedics
Our orthopedic surgeons treat a range of conditions, from hand and upper extremity injuries to joint reconstruction and sports-related injuries.
Post-Acute Care
Our clinical team coordinates patient care after hospitalization, ensuring a smooth transition to rehabilitation or home care.
Primary Care
Our primary care providers build long-term relationships with patients, focusing on preventive care and personalized treatment plans.
Pulmonary Services
Our respiratory specialists diagnose and treat breathing issues, from chronic lung disease to acute respiratory emergencies.
Thoracic Surgery
Our Thoracic Surgery specialists treat conditions affecting the heart, lungs, esophagus, and chest cavity, using minimally invasive techniques and innovative treatments.
Urogynecology
Our team of urogynecologists treats urinary, bowel, and sexual dysfunction in women, using innovative treatments and solutions.
Women's Health
Our OB/GYN providers offer comprehensive care for women's health, from routine exams to pregnancy and unexpected medical issues.
News and Updates
Stay informed about the latest news and updates from our medical team and hospital. From patient success stories to medical breakthroughs, we're committed to keeping you informed.
Office Management and Communication
The practice has been criticized for its poor office management and communication. Several reviewers have mentioned that it's difficult to get a doctor's note, and even when they do, it's often incomplete or lost. Phone calls and messages are frequently ignored or not returned, leading to frustration and delays in care.
Staff and Doctor Interaction
Some reviewers have had negative experiences with the staff and doctors, citing rude and uncaring behavior. One reviewer mentioned that they felt like they were not heard or cared for during their visit. Another reviewer was frustrated with the lack of attention and guessing diagnosis from the doctor.
Insurance and Pre-Authorization Issues
Several reviewers have mentioned issues with insurance pre-authorizations, with some being denied or delayed without proper explanation. This has led to delays in receiving necessary care and medication.
Positive Experiences
On the other hand, some reviewers have had positive experiences with the practice, praising the office's location and management. One reviewer specifically mentioned Dr. Mafi as a knowledgeable and friendly doctor who listens to their concerns and provides proper care.
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