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Business Details
30 Years
experience
Your Trusted Insurance Partner in San Francisco
With over 25 years of experience in the insurance industry, our agency has built a reputation for providing personalized, client-focused solutions tailored to meet the unique needs of every family and individual we serve. Our team of dedicated professionals is committed to simplifying the often complex world of insurance, offering expert guidance and support through every step of the process. We pride ourselves on fostering long-term relationships with our clients, rooted in trust, transparency, and a deep understanding of their financial and insurance needs.

Our multilingual capabilities in Cantonese, Indonesian, Mandarin, and Spanish allow us to serve a diverse community with cultural sensitivity and clear communication. Located in the heart of San Franciscos Dogpatch neighborhood, we are not just insurance providers but active members of the community, dedicated to making a positive impact through personalized service and unwavering support.
Services
Auto Insurance Homeowners Insurance Life Insurance Business Insurance Pet Insurance Condo Insurance Renters Insurance Boat Insurance Investment Services Annuities
Details
  • Year established: 1996
Highlights and features
  • We offer over 25 years of experience in the insurance industry.
  • Our team provides personalized insurance plans tailored to individual needs.
  • Multilingual support in Cantonese, Indonesian, Mandarin, and Spanish.
  • We prioritize customer service and community engagement.
  • Comprehensive coverage options for families, pets, and businesses.
What people say
Fast, professional and friendly! Attentive and kind Helpful and responsive Dedicated to customer needs Thorough and professional
Services
Auto Insurance
Our auto insurance policies provide comprehensive protection for your vehicle, including liability, collision, and uninsured motorist coverage. We tailor plans to fit your driving habits, budget, and specific needs, ensuring peace of mind on the road. With 24/7 claims support and competitive rates, we help safeguard your investment and protect against unexpected incidents.
Homeowners Insurance
We offer customizable homeowners insurance policies covering property damage, personal liability, and additional living expenses. Our team ensures your home, a significant financial asset, is protected against risks like fire, theft, and natural disasters. With personalized risk assessments and multilingual support, we simplify policy management for San Francisco residents.
Life Insurance
Our life insurance solutions, including term and whole life policies, provide financial security for your loved ones. We guide clients through selecting appropriate coverage amounts and beneficiaries, ensuring long-term stability. With a focus on client education and compassionate service, we help families plan for the future with confidence.
Business Insurance
We design business insurance packages to protect companies from liability claims, property damage, and operational disruptions. Policies include general liability, commercial property, and workers' compensation coverage. Our team works closely with San Francisco businesses to address industry-specific risks and ensure compliance with regulatory requirements.
Pet Insurance
Our pet insurance plans cover veterinary expenses for accidents, illnesses, and routine care. We offer flexible reimbursement options and coverage tiers to suit different budgets and pet needs. By partnering with local veterinarians, we ensure seamless claims processing and support for pet owners in the Dogpatch community.
People
Janet Lin
Insurance Agent
With over 25 years of experience, Janet Lin leads her State Farm agency in San Francisco, specializing in personalized insurance solutions. A University of Illinois alumna, she prioritizes client education and community engagement. Her team consistently earns top ratings for exceptional service and reliability.
Anita Scribner
Insurance Account Representative
Anita Scribner combines insurance expertise with a passion for customer service. She assists clients with policy reviews, claims, and long-term care planning, offering multilingual support in Spanish and Indonesian. Her dedication to client satisfaction has earned her numerous positive reviews.
Alex Louie
Office Manager
Alex Louie ensures operational efficiency while providing personalized insurance guidance. Known for his professionalism and attention to detail, he helps clients navigate coverage options and optimize their policies for comprehensive protection.
Judy Ascencio
Insurance Specialist
Judy Ascencio brings tenacity and expertise to her role, specializing in policy customization and claims advocacy. Her commitment to client education and community involvement makes her a trusted advisor for homeowners and sports enthusiasts alike.
Nissi Wu
Life Insurance Representative
Nissi Wu focuses on life insurance solutions, prioritizing client needs with empathy and clarity. Her approachable demeanor and dedication to financial security have made her a valued team member, particularly for families planning for the future.
Questions
What insurance products do you offer?
We provide auto, home, life, health, pet, business, condo, renters, boat, and recreational vehicle insurance, along with investment services and annuities.
Do you offer 24/7 customer support?
Yes, our team is available 24 hours a day via phone or text for emergencies, claims, or policy inquiries.
Are there discounts available?
We offer bundling options, safe driving rewards, and other discounts to help reduce premiums while maintaining comprehensive coverage.
How can I file a claim?
File a claim online through our website or contact us directly at (415) 621-0140 for immediate assistance with the claims process.
Do you provide multilingual services?
Yes, our team offers support in Cantonese, Indonesian, Mandarin, and Spanish to better serve our diverse community.