Empower Communities, Build Brighter Futures
At Quantum Credit Union, we are passionate about building brighter futures for our members and the community. Our mission is deeply rooted in three core principles: Cultivate Success. Foster Independence. Empower Communities. We believe that financial well-being is a journey that deserves personalized attention, guidance, and a supportive community.
As a trusted partner on this journey, we offer a wide range of financial products and services designed to help you reach your financial goals. From savings and checking accounts to personal loans and home financing, we have the solutions to meet your unique needs.
At Quantum Credit Union, we pride ourselves on being community-focused, with a strong commitment to the well-being of our members and the community. Through active community engagement, partnerships, and shared resources, we work to empower communities, making them more robust and prosperous.
Services
At Quantum Credit Union, we offer a wide range of financial services to meet your needs. Whether you're looking to purchase a new vehicle, finance a home, or simply manage your finances, we have a service designed to help you achieve your goals.
Online Banking
Stay connected to your finances with our online banking service. With our online banking platform, you can:
- Access your accounts 24/7
- Pay bills online
- Transfer funds between accounts
- View e-statements and more!
Credit Cards
Earn rewards and enjoy convenient online access with your Visa Credit Card from Quantum Credit Union. With your Visa Credit Card, you can:
- Earn rewards on purchases
- Enjoy online access to your account
- Use our mobile banking app
- And more!
Loans
Whether you're looking to refinance a car loan, purchase a new vehicle, or consolidate debt, we have loan options designed to help you achieve your goals. Our loan options include:
- Auto loans
- Home loans
- Personal loans
- And more!
Contact Us
At Quantum Credit Union, we're committed to providing exceptional service and support. If you have any questions or concerns, please don't hesitate to reach out. You can contact us by:
- Phone: 316.263.5756, option 1
- Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Customer Experience
The reviews highlight a mixed bag of customer experiences with Quantum Credit Union. While some customers have had positive interactions with the credit union, others have reported frustrating experiences with poor communication, unwanted fees, and difficulty resolving issues.
Communication Issues
Several reviewers expressed frustration with the credit union's communication, or lack thereof. They reported not receiving important notifications, being charged unexpected fees, and experiencing difficulty in getting answers to their questions.
Fees and Charges
Reviewers complained about being charged unnecessary fees, including overdraft fees, courtesy fees, and fees for incorrect addresses. Some felt that these fees were excessive and unfair.
Customer Service
Some reviewers praised the customer service they received from specific representatives, such as Sandra and Pristina, who were helpful and responsive. However, others had negative experiences with customer service, including long wait times and unhelpful representatives.
Account Issues
Several reviewers reported issues with their accounts, including being locked out of online access, being charged fees without notification, and experiencing difficulties with automatic payments.
Positives
A few reviewers reported positive experiences with Quantum Credit Union, praising the credit union's customer service, competitive rates, and personalized attention.
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