Since 1989, our team has been operating more than $1 billion in residential multifamily properties in markets throughout the United States. We are a US multifamily services company with a focus on improving apartment communities and maximizing risk-adjusted NOI. Our relentless pursuit of predictable outcomes is driven by the meticulous development of scaled processes and technology.
Our Passion
Our passion is to increase the NOI and Asset Value for our stakeholders. Our property managers are incentivized to produce results, and we can help you earn more.
Our Services
As experts in the acquisition, development, and financing of real estate projects, we offer a range of services aimed at improving communities. Our services include:
Construction & Renovation
- Vertical/New Construction
- Renovation
- Repairs & Utility Conservation
Property Operations
- Leasing
- Retention
- Collections
- Facility Management
- 3rd Party Services
Employment Services
- Employee Hiring
- Human Resources Management
Accounting & Compliance
- Cash Management
- Monthly Reconciliations
- Financial Reporting
Property Management
Our property managers are incentivized to produce results. We can help you earn more through our property management services. Our team has operated more than $1 billion in residential multifamily properties in markets throughout the United States. Our vision is to prosper all stakeholders, and we achieve this by providing unrivaled deal sourcing, underwriting, and asset management services for multifamily properties throughout the United States. Our core values include excellence, accountability, collaboration, efficiency, innovation, integrity, and perseverance.
Our Dedication to Excellence
At our company, we are dedicated to excellence through accountability, collaboration, efficiency, innovation, integrity, and perseverance. We have a dedicated Leasing & Collections (L&C) Department within our corporate infrastructure that is devoted solely to the assistance of, and continued success of our Onsite Teams. Our team of seasoned professionals serves as Property Mentors who are responsible for the mentorship and continued coaching of our teams ONSITE at the asset. We believe in leadership, coaching, and training, and we encourage you to contact us directly if you share these values.
References:
Ericsson, A., & Pool, R. (2017). Peak: Secrets from the New Science of Expertise. Boston, MA: First Mariner Books.
Pereira, R. (2021, March 1). The Difference Between Naive, Purposeful, and Deliberate Practice. In www.blog.gembaacademy.com.
About the Management
The management of Richmond Oaks and its related companies has been criticized for being greedy, fining tenants excessively, and charging unnecessary fees. They have also been accused of being unresponsive to tenant concerns and lying to their faces.
Maintenance and Repairs
The maintenance team has been praised for responding promptly to issues. However, there have been instances of neglect, such as leaving holes in the ceiling unrepaired.
Lease and Fees
Tenants have reported being charged exorbitant fees and fines without justification. The company has also been accused of not being transparent about deposit deductions.
Staff and Communication
Some staff members, such as Dewayla, Mike, and Kendra, have been praised for being friendly and professional. However, others have been criticized for being unhelpful and unresponsive. The company's communication channels have also been deemed inadequate.
Overall Experience
Some tenants have reported having a positive experience living at Richmond Oaks, citing its quiet and clean environment. However, others have had negative experiences, including issues with fines, fees, and communication.
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