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Who We Are
At Carter-Haston, we are a fully integrated real estate firm with both fund management and property management capabilities. Our extensive experience in sourcing, underwriting, acquiring, selling, and managing multifamily real estate has allowed us to establish a strong presence in the industry. With a history spanning over 30 years, we have managed over 100 apartment communities, cementing our reputation as a trustworthy and reliable partner in the real estate sector.
Our Values
At Carter-Haston, we take pride in our commitment to developing a culture that prioritizes the well-being of both our people and our properties. Our management philosophy is built on a foundation of five fundamentals: Intentional Presentation, Dimensional Management, Exceptional Properties, Attentive Service, and Customer Satisfaction. We recognize the importance of first impressions and strive to provide a welcoming and inviting environment for our residents. We believe in the importance of exceptional customer service, measuring our success by the satisfaction of our residents.
Executive Team
Our executive team is comprised of experienced professionals who have been working together for over 20 years. Our team's leadership is committed to providing guidance on investment strategy, acquisitions, and dispositions. Our team's expertise extends to corporate finance, debt and equity structure, and investor relations. Our members are dedicated professionals who are respected leaders in the industry, with a deep understanding of the multifamily real estate market.
Properties
Our portfolio includes a diverse range of properties across the United States, spanning multiple regions, including Atlanta, Georgia; Tampa, Florida; Charleston, South Carolina; and Dallas, Texas. We take pride in our commitment to providing exceptional properties that exceed resident expectations upon move-in. Our properties are well-maintained, inviting, and reflect the highest standards of quality and maintenance.
Investors
As a private fund management and property management company, we recognize the importance of building strong relationships with our investors. We strive to provide clear and transparent investment strategies, ensuring that our investors benefit from our expertise in multifamily real estate. We are committed to delivering strong returns on investment while maintaining the integrity of our investment vehicles.
History of Success
Throughout our 30-year history, we have demonstrated our ability to manage over 100 apartment communities, with a track record of success in acquisitions, dispositions, and property management. Our commitment to exceptional service, customer satisfaction, and property maintenance has earned us the trust and respect of our residents and partners.
Company Overview
Carter-Haston is a property management company that operates multiple apartment complexes. The company has received mixed reviews from its residents, with some praising its culture and communities, while others have expressed dissatisfaction with its management practices and customer service.
Positive Comments
Carter-Haston has been praised for its great company culture, amazing leadership, and beautiful communities.
Negative Comments
Several residents have expressed frustration with the company's management practices, including unfair approval processes, poor customer service, and unkept promises. Some of the specific issues mentioned include:
- Unusual approval process that requires tenants to give notice to their current landlord before approval
- Lack of transparency in the approval process
- Poor communication and follow-up from management
- Unresolved issues with trash pickup and maintenance
- Safety concerns and lack of response to resident complaints
- Unexplained fees and dishonest business practices
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