Adopt the pace of nature: her secret is patience.
Who We Are
At 1st United Credit Union, we believe that local, neighborly banking is the key to making a positive impact in our communities. We're a not-for-profit financial cooperative, owned and controlled by our member-owners. Our team is dedicated to providing exceptional service, personalized attention, and competitive rates on everything from checking accounts to mortgages.
Our Services
We offer a wide range of financial services to meet the unique needs of our members. Whether you're looking for a personal loan, a credit card, or a home equity loan, we've got you covered. Our experienced lenders are dedicated to helping you achieve your financial goals. We also offer a variety of savings and investment products, including IRAs, certificates of deposit, and money market accounts.
Convenience
As a 1st United Credit Union member, you'll have access to over 30,000 ATMs nationwide through the CO-OP ATM Network. This means you can deposit, withdraw, or check your balance without incurring fees. Plus, you can use our online banking and mobile banking tools to manage your accounts, transfer funds, and pay bills from the comfort of your own home.
Branch Locations
We have convenient branch locations in Alameda, Berkeley, Castro Valley, Fremont, Hayward, Livermore, Oakland, Pleasanton, and San Leandro. Our dedicated team is always available to answer your questions and provide personalized service. You can also schedule an appointment or make a special request by visiting our website.
In Our Community
At 1st United Credit Union, we're committed to giving back to the communities we serve. We believe that financial literacy is key to building stronger, more resilient communities. That's why we offer a range of financial education resources, from budgeting tips to retirement planning advice. We also partner with local organizations to promote financial well-being and support local initiatives.
Meet Us
We're a down-to-earth financial institution that believes in building relationships and providing exceptional service. Meet our team of experienced lenders, branch managers, and customer service representatives. We're proud to be part of the community we serve.
Join Us
As a not-for-profit credit union, we're dedicated to serving our member-owners and giving back to our communities. We invite you to join us today and start experiencing the benefits of local, friendly banking. With competitive rates, personalized service, and a commitment to community development, we're the perfect choice for anyone looking for a more personalized banking experience.
Account Issues and Errors
Some reviewers experienced issues with their accounts, including incorrect reporting of interest on tax forms, changes to account types without permission, and difficulties with accessing account information.
Customer Service
Many reviewers praised the customer service at 1st United Credit Union, citing friendly and helpful staff, including Chenoa, Lucia, and Rose, who provided personalized service, explained banking processes clearly, and offered sound financial advice.
Convenience and Efficiency
A few reviewers mentioned that the credit union's processes can be slow, and that it may be difficult to get in the door due to security measures. Others appreciated the convenience of online banking and mobile apps.
Specific Banking Needs
Some reviewers had specific banking needs, such as business accounts, that were not met by the credit union. Others appreciated the credit union's ability to meet their needs, such as auto loans and credit cards.
ATM Issues
A few reviewers experienced issues with the credit union's ATMs, including long wait times for deposited funds to become available and difficulties with accessing cash.
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