"Committed to Recycling Since 1988" - Metro Auto Recyclers
At Metro Auto Recyclers, we take pride in being a leader in the auto recycling industry. With over three decades of experience, we have established ourselves as a trusted source for high-quality used auto and truck parts. Our commitment to environmental protection and community well-being has earned us recognition as a Gold-level Indiana Clean Yard facility, the highest level of recognition for auto salvage recyclers in the state.
Our Story
Our journey began in 1988, when our first metal recycling facility opened in Illinois. Since then, we have expanded our operations to two locations in Indiana, Valparaiso and Indianapolis. In 1998, we ventured into the auto part recycling business, opening our first auto recycling facility in Valparaiso. Our commitment to quality and customer service has enabled us to establish strong relationships with our customers and earn the trust of the industry.
Our Team
Our dedicated sales team is comprised of experts who are passionate about providing exceptional customer service and ensuring that our customers receive the highest quality used auto and truck parts. Our team consists of Art Espino, Keith Huffmaster, Michael Evenhouse, and Mike McIntyre, each with their unique strengths and experiences in the industry. From sales to dismantling and inventory management, our team is trained to provide unparalleled customer service and ensure seamless communication throughout the process.
Quality Control Measures
At Metro Auto Recyclers, we are committed to providing exceptional quality and service. Our quality control measures include:
- Continual training for our sales and dismantling staff to ensure they are up-to-date on industry standards and best practices.
- Implementation of quality goals and control measures to ensure exceptional customer service from beginning to end.
- Providing the highest quality used auto and truck parts, backed by our warranties and cut sheets.
Shipping and Delivery
At Metro Auto Recyclers, we understand the importance of timely delivery. We have a fleet of trucks and utilize courier services, such as FedEx, to deliver parts to our customers. We also offer FedEx Ground services for residential locations and customers outside our normal delivery area, for a nominal charge.
Meet Our Sales Team
Art Espino: Art has been with Metro Auto Recyclers since 2006 and is dedicated to building long-lasting relationships with his customers. With a family background in auto recycling, Art has developed a comprehensive understanding of the industry and is committed to ensuring that our customers receive the best possible service.
Keith Huffmaster: Keith is the Sales Manager at Metro Auto Recyclers, having joined the company in 1999. With over 20 years of experience in the industry, Keith has developed a thorough understanding of the auto recycling business. He is always looking for new opportunities to grow and expand our offerings.
Michael Evenhouse: Michael is a sales representative at Metro Auto Recyclers, having joined the team in 2006. With a passion for providing quality used auto parts, Michael is dedicated to ensuring that our customers receive the best possible service.
Mike McIntyre: Mike is a sales representative at Metro Auto Recyclers, having joined the team after working for national and international companies in the automotive industry. Mike's extensive knowledge of the industry enables him to provide exceptional service to our customers.
Reviews Summary
Service Issues: Several reviewers have expressed dissatisfaction with the service provided by Metro Auto Parts. M. S. reports being charged extra after being told a specific price, while Curtis Motors mentions having to pay for a transmission that didn't work as promised. This has led to repeated issues and frustration for customers.
Positive Experiences: However, not all customers have had negative experiences. Densell Handley appreciated the helpful and customer-friendly staff, while Kimberly Graham and Musab Aljbory had excellent interactions with the team. Kimberly particularly praised the yard's availability of her needed parts and their reasonable prices.
Surprising Finds: Kimberly also noted that she found a part she had been searching for elsewhere, including a year-long search in the NWI area, at a reasonable price. Musab commended the yard's availability of high-quality parts at competitive prices.
Limitations: Curtis Motors suggests being cautious when ordering from Metro, as the quality of used auto parts can vary.
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