The Right Parts, the Right Price, Right Now!
A Trusted Source for Quality Auto Parts for Over 35 Years
Brothers Auto Parts has been a guiding force in the auto recycling industry for over 35 years. We proudly serve body shops, dealerships, mechanical shops, and the public, providing access to high-quality, reliable auto parts at competitive prices.
Dedicated to Quality & Affordability
Our unwavering commitment to customer satisfaction is reflected in our meticulous selection process and meticulous inspection procedures. We invest heavily in our inventory by purchasing late-model vehicles at insurance auctions, ensuring a constantly refreshed selection of quality parts. This allows us to confidently offer competitive prices and a great warranty on all parts.
Expert Assistance & Technology
Our experienced and knowledgeable sales staff is equipped with the latest technology to swiftly and efficiently assist you in finding the right parts you need. We understand the importance of having the right parts at the right price, and we are dedicated to providing exceptional customer service every step of the way.
Our Mission
Our mission is to provide high-quality auto parts, delivered with exceptional customer service and unwavering affordability. We strive to become your trusted partner in auto parts, consistently exceeding your expectations.
Our Services
- Part Search & Procurement: We offer a comprehensive database of late-model vehicles, allowing us to locate the parts you need with precision.
- Competitive Pricing: We offer competitive prices on all parts, ensuring you get the best value for your money.
- Quality Assurance: Every part undergoes rigorous inspection before it is sold.
- Fast Shipping: We utilize reliable shipping methods to ensure you receive your parts quickly and efficiently.
- Customer Service Excellence: Our dedicated team is committed to providing exceptional customer service, answering your questions and addressing your needs promptly and efficiently.
Join us in achieving the right parts, right price, right now!
Contact us today to learn more about how Brothers Auto Parts can be your trusted partner in auto parts.Customer Service and Quality
The reviews for Brothers Auto Parts/Fenix Auto Parts show a mixed bag of experiences. Some customers have had positive interactions with the staff, particularly Jamie, who was praised for her helpfulness and excellent service. On the other hand, several customers have expressed frustration with the company's customer service, citing issues with delivery times, refunds, and rude staff.
Disappointing Experiences
Author Dave S. was extremely disappointed with the decline in quality and care demonstrated by the company. Mena Auto Service and Auto Service Llc both left 1-star reviews, citing poor communication and service. Andrew Hall's experience was marred by uncertainty and miscommunication, and he was eventually refunded and canceled his order. Ahmed Aldayyeni and Abdou Jallow both expressed frustration with the company, with Ahmed feeling ripped off and Abdou describing a hostile atmosphere.
Positive Experiences
On the other hand, Dominic Stephan consistently raved about the establishment's good service, friendly staff, and well-maintained facility. Ron Secrest was satisfied with the customer service, part, and price, specifically praising Cindy for her help and follow-up. Hunter Kane loved working with Jamie, finding her helpful and reliable. Ann Johnson had an excellent experience with the service and repair.
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