Protecting What's Important to You. One Policy at a Time.
At Computer Repair 911, we understand the importance of staying connected in today's digital age. That's why we've been dedicated to providing top-notch computer repair services to the Tampa Bay area for over 15 years. As a reputable and trusted computer repair shop, we've built a strong reputation on our commitment to excellence, customer satisfaction, and exceptional service.
Our Story
Computer Repair 911 is a family-owned business founded on the principles of honesty, integrity, and a passion for technology. Our owner and manager, Jamie Steffens, is a certified Apple technician with a wealth of experience in diagnosing and repairing a wide range of computer-related issues. With a deep understanding of both Mac and PC systems, Jamie and his team are equipped to tackle even the most complex technical problems.
Services
At Computer Repair 911, we offer a comprehensive range of services designed to meet the unique needs of our clients. Whether you're dealing with a virus, a family of mice, or a slow computer, our expert technicians are here to help. Some of our most popular services include:
- Virus Removal: We'll confidently kill the technological parasite while maintaining the condition of your device and data.
- Computer Upgrades: If your device isn't running quite like it used to, we can clean, clear, and have your device working like brand new again.
- Data Recovery: We'll retrieve the majority of lost data no matter the cause.
- Hardware Repair: We'll complete a diagnosis and repair whatever the issue is at hand, handling all devices with utmost care.
- In-Home Set Up: Have your Work from Home office professionally set up so you can stay hassle-free.
- Device Resale: Upgrade your device! We sell refurbished and affordable Macs and PCs.
Partnership
We're proud to partner with Ray's Connecting Point, a reputable firm with over 35 years of experience serving the Tampa Bay area. This partnership allows us to offer a wider range of services and expertise, ensuring you receive the best possible solution for your specific needs.
Testimonials
We're proud of the reputation we've built, and it's largely due to the exceptional service our clients have come to expect from us. Here's what a few of our satisfied clients have to say:
- "Jamie was friendly and helpful. He explained all the steps that needed to be done." - Rob D.
- "Jamie was terrific - work was done professionally in a timely manner beyond all expectations." - Dave R.
- "I called Jamie at 11:15 Saturday morning, and he had completed the job by 3:30." - Deborah A.
Get in Touch
Ready to experience the Computer Repair 911 difference for yourself? Contact us today to schedule a consultation or learn more about our services. We're here to help you stay connected and focused on what matters most - your business or personal life.
Overall Experience
The reviews for Computer Repair 911 are overwhelmingly positive, with all reviewers giving the service a 5-star rating. The reviewers praise the professionalism, expertise, and honesty of Jamie, the owner of the business. They appreciate the competitive pricing, convenient location, and excellent customer service.
Pricing and Services
Many reviewers mention that the prices are reasonable and competitive, with some commenting that they are "too low". The services offered by Computer Repair 911 range from general computer maintenance and repair to sales of new and refurbished computers.
Customer Service
The reviewers praise the excellent customer service provided by Jamie, citing his willingness to explain technical issues, options, and solutions in clear terms. They appreciate the time he takes to answer questions and provide guidance, and the fact that he is always available to help.
Loyalty and Recommendations
Many reviewers have been loyal customers for years, returning to Computer Repair 911 for all their computer needs. They highly recommend the service to friends and family, and have never experienced any issues with the quality of work or customer service.
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