Business Details
30 Years
experience
Custom PC Builds and IT Services in Tampa, FL
Founded in 1996, Performance Computer Group has evolved from a modest gaming-focused store into Tampa Bay's premier provider of custom PC solutions and IT services. Our journey began with a passion for gaming technology and has grown into a comprehensive business offering high-performance custom desktops, managed IT services, and advanced data recovery solutions. With over 25 years of local expertise, we serve both residential and commercial clients across Hillsborough County and beyond, combining technical proficiency with personalized service.Our team of certified professionals specializes in crafting tailored computing experiences, from gaming rigs to enterprise IT infrastructure, while maintaining a commitment to environmental responsibility through our component recycling program. Guided by core values of quality, efficiency, and integrity, we deliver cutting-edge technology solutions backed by comprehensive warranties and a deep understanding of evolving industry needs.
Services
Custom PC Builds
Data Recovery
Computer Repair
IT Services
Buy-Backs
Parts & Accessories
Managed IT Services
Warranty Programs
Recycling Services
On-Site Support
Details
- Year established: 1996
Highlights and features
- We offer over 25 years of local technology expertise in Tampa Bay
- Our comprehensive IT solutions cover both residential and business needs
- Specialized in custom gaming PC builds with future-proof components
- Provide on-site technical support for home and business environments
- Maintain an eco-friendly computer component recycling program
Services
Custom PC Builds
We create tailored custom PC builds for gaming, business, and personal use. Our expert technicians craft high-performance systems using future-proof components, ensuring optimal reliability and longevity. Customers can choose from pre-designed configurations or work with our team to create fully customized solutions that meet specific performance requirements and budget constraints.
Data Recovery
Our three-tier data recovery service handles everything from deleted files to physically damaged drives. Level 1 recovers logical data loss, Level 2 addresses failing drives, and Level 3 employs advanced techniques for non-functional storage devices. We offer no-charge recovery attempts when service levels permit, with transparent pricing for complex cases.
Managed IT Services
We provide comprehensive managed IT services including network monitoring, system administration, and cybersecurity protection. Our proactive approach covers server maintenance, software updates, and 24/7 help desk support. Businesses benefit from predictable costs, enhanced security, and reduced downtime through our scalable solutions tailored to specific organizational needs.
Computer Repair
Our performance repair service addresses system slowdowns, crashes, and hardware issues. Technicians perform complete diagnostics, virus removal, and system optimization. The service includes critical updates and hardware installation when necessary, ensuring optimal performance for both custom-built and prebuilt systems across residential and business environments.
Buy-Back Program
We offer competitive pricing for used PCs and components through our buy-back and trade-in program. Customers receive market-competitive offers after professional evaluation of their equipment. This service provides an eco-friendly way to upgrade technology while receiving value for functional but outdated computer hardware and peripherals.
People
Brett Kappes
Founder
Co-founder of Performance Computer Group since 1996, Brett Kappes has led the company's evolution from a gaming-focused store to a comprehensive technology solutions provider. With deep industry expertise, he continues to shape the company's strategic direction and commitment to technological innovation.
Brian Grenier
Co-Founder
Original co-founder of Performance Computer Group, Brian Grenier helped establish the company's early focus on gaming technology. His contributions during the formative years laid the foundation for the company's transition into a full-service computer technology provider serving Tampa Bay businesses and residents.
Questions
What custom PC build options are available?
We offer tiered custom PC builds from our Traveler Class ($1,699.99) to Stargazer Class ($2,699.99). Customers can choose from pre-designed configurations or work with our experts to create fully customized systems tailored to their specific needs.
Do you offer data recovery services for damaged drives?
Yes, our three-level data recovery service handles everything from deleted files to physically damaged drives. Level 3 services use advanced techniques for non-functional storage devices, with transparent pricing for complex cases.
What IT services do you provide for businesses?
We offer comprehensive managed IT services including network monitoring, system administration, cybersecurity protection, and 24/7 help desk support. Our solutions include server maintenance, software updates, and proactive security measures tailored to business needs.
Can I trade in my old computer components?
Yes, our buy-back program offers competitive pricing for used PCs and components. Bring your equipment in for professional evaluation and receive a market-competitive offer for functional but outdated technology.
What warranty options are available?
We offer four warranty tiers from our free Tier 1 (1-year parts/labor) to premium coverage up to 3 years with lifetime upgrades. Higher tiers include priority service, faster turnaround times, and zero labor fees for covered repairs.
Do you provide on-site technical support?
Yes, we offer on-site IT services for both homes and businesses, including network configuration, server installation, WiFi setup, and printer management. Our technicians serve the entire Tampa Bay area with prompt, professional support.
