At The LCO Group, we are dedicated to providing top-notch IT services and technical support to small and medium-sized businesses in the New York City area. With over two decades of experience, our team of certified engineers has been helping businesses like yours stay ahead of the curve in today's fast-paced digital landscape.
Our Services
Our comprehensive suite of services is designed to cater to the unique needs of your business. From financial services to law firms, real-estate companies, and professional services firms, we understand the importance of reliable IT infrastructure. Our services include:
- Managed Security: Our security services aim to protect your business from cyber threats, ensuring your data and network are secure and compliant with industry regulations.
- Cloud Solutions: Our cloud-based solutions offer flexibility, scalability, and cost-effectiveness, helping you to reduce costs and improve productivity.
- Disaster Recovery: We help you prepare for the unexpected with our disaster recovery solutions, ensuring business continuity and minimizing downtime in the event of an emergency.
- PCI and EMV Compliance: Our experts will guide you through the process of becoming compliant with PCI and EMV standards, protecting your business from data breaches and security threats.
- NIST Compliance: We help you meet NIST standards, ensuring your organization is secure and compliant with industry regulations.
- Custom Programming and Database System Design: Our team of experts will design and implement a customized database system tailored to your business needs.
- Financial Technology Support: We provide comprehensive technical support for financial institutions, hedge funds, and private investment firms, ensuring seamless transactions and operations.
Our Approach
At The LCO Group, we take a holistic approach to IT and systems management. Our experienced professionals have a deep understanding of business needs and the technical expertise to deliver customized solutions that meet your unique requirements. We pride ourselves on providing exceptional service, attention to detail, and a commitment to our clients' success.
Partnerships
We maintain strong partnerships with leading technology industry leaders, including Microsoft, IBM, VMWare, Apple, Symantec, Cisco, and Broadview Networks. These partnerships enable us to stay ahead of the curve, offering our clients the latest and greatest technology solutions.
Overall Experience
The LCO Group has received mixed reviews from customers and employees. While some have had positive experiences with the company, others have faced issues with support requests and responsiveness.
Support Experience
Users have reported inconsistent experiences with the company's support team. One reviewer reported submitting a support request that was ignored for six weeks, despite multiple follow-ups. This user had a similar experience in the past, which eventually yielded a result. However, the current request remains unresolved.
Employee Experience
On the other hand, employees have had positive experiences working with the company. One reviewer praised the company's professionalism and kindness towards employees, saying that they go out of their way to ensure employee satisfaction.
Recommendations
Despite the mixed reviews, some reviewers have recommended the company for its technical support and business technology services. They have described the company's professionals as sincere, honest, and efficient in getting the job done.
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