Transforming Spaces, Transforming Lives
Our Vision
Intech Computer Solutions believes in empowering businesses with reliable, personalized IT solutions that maximize productivity and efficiency. We treat each client with respect and aim to forge genuine partnerships, fostering open communication and collaboration.
Our Mission
Our team of experienced professionals works tirelessly to understand your unique IT challenges and deliver tailored solutions that address your specific needs. We are committed to:
- Proactive support: Preventing problems before they arise through comprehensive monitoring and maintenance.
- Responsive service: Delivering timely resolution of issues with personalized attention and a positive attitude.
- Accessible expertise: Clear and direct communication, ensuring you always understand the issue and solution.
1. Managed IT Services
We take the burden of your IT infrastructure off your shoulders. Our comprehensive plans include:
- 24/7 network monitoring and management
- Unlimited help desk support
- Proactive maintenance and patch management
- Security solutions and vulnerability management
2. Cloud Backup and Data Protection
Protect your vital data from hardware failures, ransomware attacks, and other disasters with:
- Secure cloud storage solutions
- Automated data backups and recovery options
- Disaster recovery planning and implementation
3. Email Protection
Enjoy a seamless and secure email experience with solutions that include:
- Email security solutions to combat spam, phishing attacks, and data breaches
- Email management tools for efficiency and collaboration
4. Website Hosting and Security
Get reliable, high-performance hosting for your website along with:
- Secure and optimized web hosting plans
- Regular security audits and vulnerability patching
- Website performance optimization
5. Communication and Security Solutions
We offer:
- Voice over IP (VoIP) phone systems for enhanced collaboration and communication
- High-definition surveillance cameras for enhanced security and peace of mind
- Remote support and control solutions for secure access to your systems from anywhere
6. Custom Software Development
Our skilled developers can create custom software solutions tailored to your unique needs and workflows.
7. TechOne247 Portal
Access all your IT resources and support needs from a single, user-friendly portal. This includes:
- 24/7 online support ticket tracking
- Remote device management and control
- Detailed reports and analytics
Overall Satisfaction
Many customers have had positive experiences with Intech, with multiple 5-star reviews praising the company's professionalism, responsiveness, and competence. Some reviewers have reported issues with communication, specifically with the owner, but overall, the majority of reviews highlight exceptional service and technical expertise.
IT Support and Services
Intech's IT support team has received glowing reviews for their responsiveness, professionalism, and ability to resolve complex issues. Reviewers have reported minimal wait times and prompt resolutions to their technical issues. The team's expertise and patience have been particularly notable, with one reviewer praising a technician for being "patient, knowledgeable, calm, and efficient."
Communication and Partnership
Several reviewers have emphasized the importance of effective communication in their partnership with Intech. Some have reported quick responses to issues and a high level of attentiveness from the team. Reviewers have also praised the company's ability to listen and provide personalized advice on equipment and services.
Inconsistent Communication
One reviewer expressed frustration with the owner's lack of communication and professionalism, reporting feeling scolded like a child when attempting to discuss an issue.
Be the first to review Intech Computer Solutions.
Write a Review
