Business Details
38 Years
experience
Your Trusted IT Partner in Northeast Ohio
MAI Computing has been delivering comprehensive IT solutions to businesses since 1988. Our expertise spans computer software, hardware, technical support, and consulting, serving clients across Northeast Ohio and beyond. With decades of experience, we specialize in Windows-based systems, cloud data backup, hosted exchange email, and VoIP phone systems. Our team provides both on-site and remote help desk support to address diverse business needs. We partner with leading technology providers like Datto, Sophos, and Microsoft to ensure robust, scalable solutions.Our services include managed antivirus, server monitoring, network installation, and web/email hosting. We offer hardware upgrades, custom-built PCs, and peripherals to modernize business infrastructure. Our commitment to quality is reflected in our long-standing partnerships and certifications. We serve thousands of companies in Akron, Cleveland, and surrounding areas, helping them optimize their IT operations. Our focus remains on delivering reliable, cost-effective technology solutions tailored to evolving business demands.
Services
IT services
Computer tech support
Cloud data backup
Hosted exchange email
VoIP phone systems
Managed antivirus
Server monitoring
Network installation
Hardware upgrades
Web/email hosting
Details
- Year established: 1988
Highlights and features
- We have over 30 years of experience in IT services and computer support
- We offer comprehensive managed IT solutions for businesses of all sizes
- Our team provides both on-site and remote technical support options
- We partner with leading technology providers like Microsoft and Sophos
- We serve businesses across Northeast Ohio with proven reliability
Services
Cloud Data Backup
Our cloud data backup service securely stores business data off-site to prevent loss from disasters or ransomware attacks. We monitor backup health daily and support multiple servers or PCs. This solution replaces outdated tape systems while ensuring continuous data protection for businesses of all sizes.
Hosted Exchange Email
Hosted Exchange Email synchronizes emails, contacts, and calendars across devices while eliminating on-site server maintenance. Our solution includes Office 365 integration for desktop and mobile access to productivity tools. Businesses benefit from reduced upfront costs through flexible monthly subscription pricing.
VoIP Phone Systems
Our 3CX VoIP phone systems use internet connections to replace traditional phone lines. Businesses can choose from modern hardware or software-based solutions for desktops and mobile devices. This system integrates multiple office locations into a unified communication platform with flexible deployment options.
Managed Antivirus
Managed antivirus protects business networks through centralized console management. We provide automatic security updates, remote system protection, and real-time infection alerts via email. This enterprise-grade solution ensures comprehensive endpoint security across all company devices and locations.
Server Monitoring
Server monitoring provides daily health assessments and proactive maintenance for business servers. Our system automatically detects potential issues before they escalate and sends emergency alerts for critical events. This service ensures optimal server performance and minimizes unplanned downtime for mission-critical operations.
Questions
What IT services do you offer for businesses?
We provide comprehensive IT services including computer support, cloud backup, VoIP phone systems, managed antivirus, server monitoring, and network installation for businesses in Northeast Ohio.
Do you offer cloud data backup solutions?
Yes, our cloud data backup service securely stores business data off-site, protects against ransomware attacks, and includes daily backup health monitoring for multiple servers or PCs.
Can you help with email and office software solutions?
We offer Hosted Exchange Email with calendar synchronization across devices and Office 365 integration for Word, Excel, and other productivity tools through monthly subscription plans.
Do you provide VoIP phone system installations?
Yes, we install and support 3CX VoIP phone systems that work with internet connections, offering hardware options and software clients for Windows, Mac, Android, and iPhone devices.
What areas do you serve?
We primarily serve businesses in Northeast Ohio, including Akron and Cleveland metropolitan areas, with both on-site and remote technical support options available.
How can I get technical support?
Contact us through our website or phone number for help desk support, where our technicians can assist with remote troubleshooting or schedule on-site visits as needed.