Business Details
39 Years
experience
Your Trusted IT Partner in Mentor, OH
Founded in 1987, Digital One has built a reputation for delivering reliable technology solutions rooted in integrity and personalized service. Our journey began in the founder's home before expanding into a commercial space in 1988, driven by a commitment to treat customers as we ourselves would wish to be treated. We specialize in IT services, computer repair, and equipment rentals, serving businesses and individuals across Northeast Ohio and nationwide. Our team combines technical expertise with a customer-first approach, offering remote diagnostics, network maintenance, and hardware solutions tailored to meet diverse needs. Backed by partnerships with industry leaders like HP, Dell, and Microsoft, we provide cost-effective services including Priority One service contracts, malware removal, and data recovery.Our dedication to transparency ensures no hidden fees, double talk, or high-pressure sales tactics. With a superior Better Business Bureau rating and decades of experience, we prioritize resolving technical challenges efficiently while maintaining open communication. Our remote support capabilities and on-site service availability Monday through Saturday ensure minimal downtime for clients. By staying ahead of technological advancements, we help businesses optimize productivity and security. This unwavering focus on value, integrity, and simplicity has allowed us to exceed customer expectations for over 35 years.
Services
Computer Repair
IT Services
Laptop Rentals
Networking
Tradeshow Services
Remote Support
Printer Repair
Data Recovery
Network Monitoring
Hardware Sales
Details
- Year established: 1987
Highlights and features
- We have over 35 years of experience in computer repair and IT services.
- Our partnerships with HP, Dell, and Microsoft ensure quality technology solutions.
- We offer remote diagnostics and on-site service Monday through Saturday.
- Our Priority One service contract provides 10% labor rate savings.
- We maintain a superior Better Business Bureau rating for customer trust.
Associations and certifications
- Better Business Bureau
Services
Computer Repair
We diagnose and repair desktops, laptops, and servers with expertise in malware removal, hardware replacements, and data recovery. Our technicians handle brands like Dell, HP, and Toshiba, offering priority service for urgent needs. With both on-site and remote support options, we minimize downtime while ensuring lasting solutions.
IT Services
Our IT services include network setup, maintenance, and security solutions for businesses of all sizes. We implement remote monitoring, data backups, and internet filtering systems to enhance productivity and security. Partnering with leading technology providers ensures reliable infrastructure tailored to your operational needs.
Laptop Rentals
We offer short-term and long-term laptop rentals with flexible configurations including Core i7 processors and up to 32GB memory. Our inventory features brands like Lenovo, HP, and Dell, available with Windows XP through Windows 8 operating systems. Nationwide shipping ensures timely delivery for business events or temporary needs.
Tradeshow Services
Digital One provides comprehensive A/V and computer equipment rentals for trade shows, including projectors, LCD monitors, and sound systems. We offer nationwide logistics, setup, and 24/7 support for events at venues like the Cleveland Convention Center and major hotels across the U.S.
Remote Support
Using GoToAssist software, we provide remote diagnostics and repairs for internet-connected devices. This service covers software troubleshooting, security updates, and system maintenance, reducing the need for on-site visits while ensuring rapid resolution of technical issues for businesses and home users.
People
Robert Busek
Founder
Robert Busek founded Digital One in 1987, growing it from a home-based operation to a trusted technology solutions provider. His leadership emphasizes customer-centric values and technical excellence across Northeast Ohio.
Questions
What computer repair services do you offer?
We repair all major brands of desktops and laptops, including virus removal, hardware replacements, and data recovery. Priority service is available for urgent repairs.
Do you provide IT services for businesses?
Yes, we offer network setup, maintenance, remote monitoring, and security solutions tailored to businesses in Northeast Ohio with partnerships with leading technology providers.
Are laptop rentals available nationwide?
Yes, we offer short-term and long-term laptop rentals with nationwide shipping options and delivery to major cities across the United States.
What tradeshow equipment do you rent?
We rent LCD projectors, sound systems, monitors, and other A/V equipment for trade shows, including setup and 24/7 support at major venues nationwide.
Can you help with remote computer support?
Yes, our remote support service uses GoToAssist software to diagnose and fix issues on internet-connected devices, reducing downtime for businesses and home users.
