At Parkwood Pack & Ship, we're your trusted partner for all your packing, shipping, printing, and business service needs. Located in the heart of Philadelphia, we're committed to making your life easier by offering a seamless, convenient, and affordable solution for everything from everyday document scanning and shredding to international document delivery and secure mailbox rentals.
Dedicated to Super-Star Customer Care
Our team of dedicated professionals understands the importance of personalized attention and exceptional customer service. We take the time to understand your unique needs and offer a tailored solution that exceeds your expectations. Whether you're shipping a cherished personal belonging or conducting urgent business transactions, we'll handle your items with the utmost care and attention.
Comprehensive Shipping Solutions
As an authorized partner for major carriers like UPS, FedEx, DHL, and the US Postal Service, we offer a vast array of shipping options to fit your needs. Whether you require next-day air delivery for time-sensitive documents or cost-effective ground shipping for less urgent items, we have the perfect solution for you.
Beyond Shipping: A One-Stop Shop for Business Solutions
Our services extend far beyond just shipping. We're your go-to resource for various business essentials, including:
- Document scanning and email archive: Effortlessly digitize your important documents and store them securely in the cloud.
- Document shredding: Securely dispose of confidential documents to ensure compliance with data privacy regulations.
- Key duplication: Create secure duplicates of your keys to avoid the hassle of lost or misplaced originals.
- Mailbox rental: Enjoy the convenience of a physical mailbox with a street address, eliminating the need for a P.O. box.
- Copy, print, and fax services: From basic photocopying to high-quality printing and professional document scanning, we have all your document needs covered.
Experience the Parkwood Pack & Ship Difference
At Parkwood Pack & Ship, we strive to provide a seamless, stress-free experience for our valued customers. Our commitment to exceptional service, competitive prices, and unparalleled convenience has earned us the trust of individuals and businesses alike. Choose Parkwood Pack & Ship for all your packing, shipping, and business service needs and experience the difference!
Customer Experience
The majority of reviewers had a positive experience at the Pack & Ship store, praising the staff for being friendly, knowledgeable, and helpful. Many reviewers appreciated the convenience of being able to drop off packages, as well as the reasonable prices and efficient service.
Some reviewers mentioned specific employees, such as Dave and the woman who helped them, and described them as being extremely helpful and informative.
Common Issues
One reviewer mentioned that they did not receive a delivery confirmation, which caused some concern. Another reviewer felt that the customer service was terrible, citing a specific instance where the owner was mean and unhelpful.
Solutions and Improvements
The store seems to have implemented a solution to the delivery confirmation issue, as many reviewers mentioned that they received confirmation after dropping off their packages. In terms of addressing the negative customer service issue, it is unclear what steps the store has taken to address this matter.
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