Business Details
31 Years
experience
Your Trusted Partner for Parcel Management & Shipping Optimization
Founded on nearly three decades of industry expertise, Franklin Parcel empowers businesses to reclaim control over shipping costs through advanced analytics and optimization. Our SaaS platform normalizes complex shipping data, enabling clients to recover millions in overcharges while streamlining logistics operations. With a proven track record of securing carrier contract savings and automating refund recovery, we serve as strategic advisors to small and mid-sized enterprises. Our proprietary AI-driven tools deliver actionable insights into shipping patterns, surcharge anomalies, and route efficiencies.Committed to continuous innovation, we've helped clients like RAS achieve 22% cost reductions and Nowak Dental recover $22,500 in refunds. Unlike traditional audit firms, our no-fee model ensures clients retain 100% of recovered funds. Backed by enterprise-level experience and a client retention rate exceeding nine years, we transform shipping data into strategic assets that directly impact bottom lines.
Services
Parcel Management
Shipping Analytics
Shipping Optimization
Contract Negotiation
Parcel Claim Services
Details
- Year established: 1995
Highlights and features
- We offer 30+ years of enterprise-level shipping expertise tailored for SMEs
- Our AI-powered system automatically recovers 100% of eligible carrier refunds
- We guarantee documented savings through data-driven contract negotiations
- Our platform provides real-time analytics for complete shipping cost transparency
- We maintain a 9-year+ client retention record with proven cost-reduction results
What people say
Best switch I ever made
Recovered nearly 40% of shipping spend
Intuitive dashboard
Over $250K saved
No hidden fees
Services
Parcel Management
Our parcel management system normalizes shipping data across carriers to identify overcharges and service failures. Using AI-powered automation, we recover 100% of eligible refunds for late deliveries, voided labels, and surcharge errors while providing real-time visibility into shipping operations. This service helps businesses like Nowak Dental Supplies recover $22,500+ in refunds annually through systematic invoice auditing.
Shipping Analytics
Advanced analytics tools break down shipping costs by service level, zone, and surcharges to identify optimization opportunities. Our platform provides heat mapping for high-cost destinations and trend analysis to eliminate hidden fees. Clients gain actionable insights through customizable dashboards that track carrier performance metrics and delivery patterns, enabling data-driven decisions that have saved businesses $15M+ collectively.
Shipping Optimization
We analyze shipment routes, carrier performance, and freight charges to identify cost-effective alternatives. Our system recommends optimal shipping methods and carriers based on historical data, reducing expenses by up to 40% for international shipments. The solution includes zone clarity tools that helped Lindsey Forwarders reclaim 40% of their international shipping spend through late-delivery refunds.
Contract Negotiation
Leveraging 30+ years of carrier negotiation experience, we analyze current pricing against industry benchmarks to secure better terms. Our proprietary tools validate savings against contracted rate caps and project future GRI impacts. This service helped RAS achieve 22% cost reductions through data-driven contract renegotiations while eliminating $46K in unnecessary surcharges.
Parcel Claim Services
Our automated system identifies carrier service failures and files claims for late deliveries, address corrections, and overcharges. Unlike traditional audit firms, we charge no fees - clients keep 100% of recovered funds while our AI continuously monitors shipments 24/7. This service has recovered $4.9M+ in refunds for clients like RAS, which recovered $234.5K in initial audits.
Questions
How does Franklin Parcel recover carrier refunds?
Our AI-powered system continuously audits shipments for late deliveries, voided labels, and surcharge errors, automatically filing claims to recover 100% of eligible refunds without charging fees.
What shipping services do you optimize?
We optimize parcel, freight, and international shipping through route analysis, carrier comparisons, and zone clarity tools that identify cost-saving opportunities in real-time.
How much can businesses save with your services?
Clients typically recover 20-40% of shipping costs, with documented savings exceeding $15M collectively through refunds, contract renegotiations, and operational efficiencies.
Do you work with small businesses?
Yes, we specialize in providing enterprise-level shipping solutions to small and mid-sized businesses through our accessible SaaS platform and personalized support.
How is your service different from other audit companies?
Unlike competitors taking 50% of refunds, we charge no fees - clients keep 100% of recovered funds while benefiting from continuous 24/7 monitoring and analytics.
