Business Details
25 Years
experience
Emergency
services
Premier Property Management Services in Las Vegas
Founded in 2001, Key Property Management has established itself as a leading property management firm in the Las Vegas Valley. Our expertise spans residential and commercial properties, with a focus on reducing owner stress while maximizing property performance through proactive, transparent management. We pride ourselves on personalized attention, leveraging decades of combined industry experience to deliver tailored solutions for each property and owner. As one of the largest and most trusted single-family property management companies in Las Vegas, we manage over 1,600 properties and maintain a vacancy rate below 1%. Our commitment to innovation is evident in our technology-driven approach, including 24/7 owner portals and advanced digital marketing strategies across 35+ platforms.We differentiate ourselves through dedicated human interaction rather than automated systems, ensuring every client receives individualized support. Our team's deep local market knowledge and adherence to strict ethical standards have earned us consistent recognition as Best of Las Vegas by local publications. With specialized programs for vacation rentals and leasing services, we provide comprehensive real estate solutions that align with our core values of integrity, professionalism, and accountability.
Services
Property Management
Tenant Screening
Maintenance Coordination
Vacation Rentals
Leasing Services
HOA Coordination
Digital Marketing
Owner Portals
Eviction Prevention
Market Analysis
Details
- Year established: 2001
Highlights and features
- We've maintained a vacancy rate below 1% since 2001
- Our average tenant retention exceeds 2.5 years
- We provide 24/7 owner portal access with real-time accounting
- Our tenant screening includes bank verification and 360-degree inspections
- We offer guaranteed tenant placement or first month free
What people say
Professional and helpful
Timely issue resolution
Attentive and caring staff
Seamless property management
Quick response times
Services
Property Management
Our comprehensive property management services cover every aspect from tenant relations to financial reporting. With over 1,600 properties under management, we handle maintenance coordination, rent collection, and compliance requirements while maintaining an industry-leading 98% owner satisfaction rate. Our proprietary technology platform provides real-time access to financial statements and maintenance records through secure 24/7 portals. Our experienced team implements customized marketing strategies that achieve average lease times of 35 days, supported by thorough tenant screening processes that include income verification and 360-degree property inspections.
Tenant Screening
Our rigorous tenant screening process exceeds industry standards through multi-layered background checks. We verify income by directly querying applicant bank accounts, conduct criminal history checks including sexual predator registries, and confirm eviction records through court documentation. Each application receives personal review by experienced underwriters who validate references from previous landlords. This meticulous approach maintains our 97% tenant retention rate while protecting property owners through mandatory liability insurance requirements and optional rent guarantee coverage programs.
Maintenance Coordination
Our 24/7 maintenance hotline provides immediate support for urgent issues while implementing cost-saving measures through preferred vendor networks. We employ a tiered approval system for repair expenses, requiring owner pre-authorization for work exceeding agreed thresholds while handling emergency repairs without delay. Our preventative maintenance programs reduce long-term costs by 30% through scheduled inspections and proactive repairs. The digital work order system tracks every service request from initiation to completion with photographic documentation and digital signatures for complete transparency.
Digital Marketing
Properties receive maximum visibility through strategic placement on 35+ rental platforms including Zillow and Realtor.com. Our marketing team creates professional HD photo galleries and optimized listing descriptions that increase tenant interest by 40%. Dynamic pricing algorithms adjust rental rates based on market conditions while maintaining occupancy rates above 99%. Featured listings on major platforms ensure properties stand out from competitors, supported by targeted digital advertising campaigns that generate qualified leads through multiple marketing channels.
Vacation Rentals
Specialized management for vacation properties includes premium guest services and comprehensive owner protections. Our team handles guest communication from initial inquiry through post-stay follow-up while maintaining five-star cleanliness standards with professional cleaning and amenity restocking after each occupancy. Owners benefit from dynamic pricing technology that maximizes revenue through seasonal rate adjustments while our 24/7 support system ensures guest satisfaction. The service includes optional landlord protection plans covering damage, lost rent, and eviction costs with coverage up to $35,000.
People
Brian Hartsell
Broker/Principal
Founder of Key Property Management with 24 years of Las Vegas real estate experience. UNLV graduate and active community supporter who transitioned from successful real estate investing to establish one of Nevada's leading property management firms.
Shayna Balasquide
Director of Operations
Over a decade of property management leadership with expertise in operational efficiency and client relations. Responsible for daily office operations and staff supervision while maintaining the company's high service standards through rigorous quality control measures.
Chris Sugden
Commercial Property Manager
Licensed broker with specialized expertise in commercial real estate management. Brings hotel and gaming industry experience to commercial property operations, managing leasing and maintenance for diverse business properties across the Las Vegas Valley.
Eilee Curtis
HOA Coordinator
HOA specialist with extensive knowledge of community regulations and compliance requirements. Manages violation resolution processes and serves as primary liaison between property owners, residents, and homeowner associations to ensure regulatory compliance.
Pearl Ochoa
Marketing Coordinator
Real estate professional with dual licensing in property management and sales. Develops strategic marketing campaigns that enhance property visibility while implementing digital solutions that improve client engagement and leasing efficiency.
Questions
What areas do you serve?
We cover all areas of the Las Vegas Valley including residential and commercial properties across Clark County.
How quickly can you lease my property?
Our average lease time is 35 days, with properties often pre-leased before current tenants vacate.
What tenant screening processes do you use?
We conduct comprehensive background checks including income verification through bank records and 360-degree property inspections.
How do you handle maintenance requests?
Our 24/7 hotline addresses emergencies immediately, with routine maintenance coordinated through trusted vendors at cost-effective rates.
What technology platforms do you provide?
Our 24/7 owner portal offers real-time access to financial statements, maintenance records, and lease documents on any device.
Do you offer vacation rental management?
Yes, we specialize in short-term rental management with premium guest services and comprehensive owner protections.
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