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Our Story
Desert Realty has been a trusted name in the property management industry for over 40 years. Founded in 1980 by Terry Robertson, our company has grown to become one of the most respected and reputable property management companies in the Las Vegas Valley. With over 40 years of combined experience in the real estate and property management fields, our team is dedicated to providing exceptional service to our property owners and tenants.
Our Services
At Desert Realty, we specialize in full-service property management for single-family residences, condominiums, and apartments. Our comprehensive services include:
- Rental analysis and property valuation
- Tenant screening and placement
- Rental income management and disbursement
- Maintenance and repairs
- Accounting and reporting
- Evictions (when necessary)
- Comprehensive property management
Our Team
Our team of experienced professionals is dedicated to providing the highest level of service to our clients. Our staff is comprised of certified property managers, licensed real estate agents, and experienced property managers who are bonded, insured, and trained to handle every aspect of property management.
Our Owners
Our owners are Terry Robertson, Brooke Warner, and Lori Kalata. Terry has over 40 years of experience in the real estate and property management fields and is a certified property manager (CPM) and professional property manager (PPM). Brooke Warner is a licensed real estate agent and property manager with over 20 years of experience in the Las Vegas real estate market. Lori Kalata is a licensed real estate agent and property manager with over 10 years of experience in property management.
Our Values
At Desert Realty, we believe in providing exceptional service to our clients. We are committed to:
- Attentive service: We return phone calls and emails within 24 hours and are always available to answer your questions.
- Dependable service: With over 40 years of experience, we have the expertise and knowledge to handle any situation.
- Honest accounting: We provide accurate and timely financial reporting to our clients.
- Compliance: We adhere to all state and federal laws and regulations.
Our Expertise
Our team has extensive experience in the Las Vegas real estate market and has a deep understanding of the local rental market. We have managed over 800 properties throughout the Las Vegas Valley and have a vast network of contractors and vendors.
Get in Touch
If you are interested in learning more about our services or would like to schedule a consultation, please do not hesitate to contact us. We look forward to serving you.
Overall Experience
The reviews indicate a mixed experience with Desert Realty, with some reviewers expressing satisfaction with the company's services, while others reported negative experiences.
Positive Aspects
Excellent Customer Service
Some reviewers praised the company's customer service, citing prompt responses to maintenance requests and helpful staff members, such as Christine and Lisa.
Long-term Satisfaction
A few reviewers reported being satisfied with the company's services over an extended period, with one reviewer stating that they had been with the company for over 10 years without any issues.
Negative Aspects
Poor Communication
Several reviewers reported poor communication from the company, including unreturned calls and lack of notification about scheduled maintenance.
Issues with Maintenance
Some reviewers reported issues with maintenance, including unaddressed problems with appliances and pests, and poor response times.
Unfair Business Practices
A few reviewers reported unfair business practices, including threats to cancel leases and unfair fines.
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