Business Details
50+ Years
experience
Emergency
services
Your Trusted IT Partner in Conshohocken
For several decades, Graffen Business Systems has been at the forefront of providing innovative technology solutions in Philadelphia. Our team-driven approach ensures that when you call us, you're speaking with familiar faces who understand your business inside and out. We pride ourselves on maintaining a highly experienced staff with low turnover, ensuring consistent, high-quality support that's always in sync with your needs. Born and raised in Philadelphia since 1963, we are deeply committed to simplifying technology and fostering trust through open, honest communication.Our dedication to our clients extends beyond mere service provisionwe are your neighbors, partners, and trusted advisors invested in your long-term success. We approach every project with a positive, can-do attitude, a touch of humor, and a genuine desire to help you achieve your goals. With a focus on strategic long-term partnerships, we prioritize proactive support, transparent pricing, and tailored solutions that align with your unique challenges and aspirations.
Services
Managed IT Services
Cybersecurity Services
Compliance Management
Disaster Recovery
VoIP Phone Systems
Medical Dictation
Legal Dictation
Business Cloud Services
Co-Managed Services
Managed Print Services
Details
- Year established: 1963
Highlights and features
- 98% customer satisfaction rating from Philadelphia businesses since 1963
- Proactive IT management with consistent, experienced support teams
- Custom compliance strategies aligned with healthcare, legal, and nonprofit sectors
- Rapid response times for emergency IT issues with guaranteed live support
- Strategic technology planning for business growth and cybersecurity resilience
What people say
Professionalism
Quality
Responsiveness
Value
Experienced team
Services
Managed IT Services
Our Managed IT Services provide comprehensive oversight of your technology infrastructure. We handle monitoring, troubleshooting, and strategic planning to ensure seamless operations. With proactive maintenance and personalized support, businesses experience minimal downtime and optimized performance tailored to their specific industry needs.
Cybersecurity Services
Comprehensive cybersecurity solutions protect against evolving digital threats through risk assessments and implementation of layered defenses. Our NIST-aligned framework includes continuous monitoring, employee training, and rapid response protocols. This approach safeguards sensitive data while maintaining compliance with industry-specific regulations for Philadelphia-area organizations.
Disaster Recovery
Custom disaster recovery plans minimize operational disruptions during unexpected events. We create tailored backup solutions with defined recovery time objectives. Our approach combines cloud-based protection with on-site strategies to ensure data integrity and rapid system restoration following incidents like cyberattacks or natural disasters.
Compliance Management
We simplify industry compliance through customized management plans aligned with HIPAA, PCI-DSS, and other standards. Our process includes risk assessments, policy development, and audit preparation. This proactive approach helps organizations maintain certification while focusing on core business activities without regulatory concerns.
VoIP Phone Systems
Modern VoIP solutions deliver reliable, feature-rich communication systems with enhanced scalability. We implement cloud-based telephony that integrates with existing business applications. This technology reduces costs while improving collaboration through advanced call management features and mobile accessibility for growing organizations.
Questions
What IT services do you offer for Philadelphia businesses?
We provide managed IT services, cybersecurity, compliance management, disaster recovery, VoIP systems, and specialized dictation solutions for legal and medical sectors.
How quickly can you respond to IT emergencies?
We guarantee immediate live support for emergencies, with on-site technicians available for critical issues affecting Philadelphia businesses.
Do you provide IT support for growing organizations?
Yes, our co-managed services complement in-house teams, offering scalable solutions that adapt to business expansion and technological needs.
How do you ensure data security for regulated industries?
We implement NIST-aligned cybersecurity frameworks and regular risk assessments to protect sensitive information in healthcare, legal, and nonprofit organizations.
What makes your service different from other IT providers?
With 60+ years serving Philadelphia, we combine technical expertise with personalized service, maintaining 98% customer satisfaction through consistent, dedicated support teams.
Can you help with regulatory compliance requirements?
Yes, we develop customized compliance strategies aligned with industry standards like HIPAA and PCI-DSS, including audit preparation and ongoing regulatory support.
