Diamond Communication Solutions

OSG Connect is a leading provider of comprehensive omnichannel communication solutions designed to empower businesses to cultivate deeper customer relationships across print, mail, and digital channels. Serving over 6,000 clients across a wide spectrum of industries, we are dedicated to helping organizations optimize their communication strategies and deliver exceptional customer experiences.

For over a decade, OSG Connect has combined its deep industry expertise with cutting-edge technology to develop innovative solutions that address the evolving needs of our clients. Our comprehensive suite of offerings encompasses a wide range of services, from bill and statement presentment and payment processing to marketing communications and end-to-end print and mail solutions. We recognize that each business has unique communication challenges and goals, and we tailor our solutions to meet specific requirements, ensuring maximum impact and return on investment.

Customer-Centric Approach

At OSG Connect, we believe that building lasting customer relationships is paramount to business success. Our customer-centric approach is ingrained in every aspect of our operations, from the initial consultation to ongoing support. We strive to understand our clients' target audiences, their communication goals, and their preferred customer touchpoints. This in-depth knowledge allows us to develop customized strategies that resonate with specific customer segments and drive engagement.

Solutions Tailored to Your Needs

Our extensive portfolio of solutions encompasses a wide range of industry-specific needs. We provide:

• Print and Mail Solutions: We offer a full spectrum of print and mail services, including direct mail, statement processing, full-color printing, and envelope stuffing. Our state-of-the-art facilities and advanced automation capabilities ensure high-quality, efficient, and cost-effective production.
• Electronic Presentment and Bill Pay: We facilitate the seamless transition to digital bill presentment through secure and user-friendly platforms. Our e-adoption solutions empower businesses to reduce paper consumption, streamline processes, and enhance customer satisfaction.
• Payment Processing: We offer integrated payment processing solutions that simplify transactions and improve cash flow. Our secure payment gateway facilitates multiple payment methods, including online payments, mobile payments, and automated clearing house (ACH) transfers.
• Marketing Communications: We assist businesses in developing targeted marketing campaigns that drive customer engagement and generate leads. Our services encompass creative design, list management, email marketing, and direct mail marketing.

Commitment to Security and Compliance

We understand the critical importance of protecting sensitive customer information. OSG Connect adheres to the highest industry security standards and complies with all relevant regulations, including PCI DSS, HIPAA, and GDPR. Our secure infrastructure and robust security protocols safeguard data privacy and ensure compliance in all areas of our operations.

Driving Innovation and Growth

At OSG Connect, we are committed to continuous innovation and improvement. We invest heavily in research and development to stay at the forefront of communication technology and provide our clients with cutting-edge solutions that meet their evolving needs.

Our team of experienced professionals is passionate about delivering exceptional customer service and building long-term partnerships with our clients. We strive to exceed expectations and provide the support and guidance needed to achieve their communication goals.