Protecting Your Family, One Policy at a Time
At Craig Caldwell State Farm, we are committed to providing exceptional insurance services to our clients in Decatur, GA, and surrounding areas. As a locally owned and operated State Farm agency, we take pride in offering personalized insurance solutions tailored to meet the unique needs of our customers.
Our Services
We offer a wide range of insurance products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, and Pet insurance. Our team of experienced insurance professionals is dedicated to providing expert guidance and support to help you make informed decisions about your insurance needs. Whether you're looking for competitive quotes, personalized coverage options, or expert advice, we've got you covered.
Our Mission
Our mission is to always carry out responsibilities and obligations in a professional manner and with absolute integrity. We will demonstrate the highest level of professionalism and strong knowledge of Insurance and Financial Services products that will enable us to provide our customers with the best possible insurance solutions.
Our Team
Our team is led by Craig Caldwell, a seasoned insurance professional with extensive experience in the industry. Craig is originally from Upstate NY and has lived in the Stone Mountain and Decatur area for over 20 years. He completed his Undergraduate studies at Cleveland State University in Ohio, where he was awarded a four-year scholarship to play basketball. Craig's passion for teamwork and customer service drives our agency's commitment to providing exceptional insurance services to our clients.
Overall Experience
The reviews highlight the exceptional service provided by Craig Caldwell's State Farm Insurance Agency. The staff, including Nadiya, Noah, Nickolaus, and others, are praised for their professionalism, courtesy, and patience.
Staff
The reviewers consistently mention the excellent service provided by the staff, citing their kindness, courtesy, and professionalism. Nadiya, Noah, Brandon, Dawit, and Lanisha are specifically named as providing exceptional service.
Communication
The reviewers appreciate the prompt and clear communication from the agency. They mention that the staff are quick to respond to calls and provide clear instructions and explanations.
Personalized Service
The reviewers feel that the agency provides personalized service, going above and beyond to meet their needs. They appreciate the attention to detail and the willingness of the staff to help with complex issues.
Recommendations
The reviewers highly recommend the agency, citing their positive experiences and the excellent service they received.
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