Protecting Your Dreams, One Policy at a Time.
At the Katy Fenbert State Farm Insurance Agency, we are dedicated to providing personalized insurance solutions to individuals, families, and businesses in Decatur, Atlanta, and surrounding areas in Georgia. With over 34 years of experience, our team of professionals is committed to helping you protect what matters most - your dreams, loved ones, and valuables.
Our Mission
Our goal is to provide top-notch insurance services, tailored to your unique needs and budget. We understand that every individual, family, and business is unique, and we take pride in offering personalized attention to help you make informed decisions about your insurance coverage. Whether you need auto, home, life, health, or business insurance, we are here to guide you every step of the way.
Our Services
We offer a wide range of insurance products and financial services, including:
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Life Insurance
- Health Insurance
- Business Insurance
- Pet Insurance
- Rec Vehicles Insurance
- Boat Insurance
- Financial Services
- Banking Services
Our Team
Our team, led by Katy Fenbert, is comprised of experienced insurance professionals who are passionate about providing exceptional customer service. We take the time to understand your needs, identify potential risks, and explain your options clearly. Our goal is to build long-term relationships with our clients, and we strive to earn your trust and confidence.
Community Involvement
We are proud to be an active member of our community, supporting local organizations such as the Atlanta Independent Women's Network (AIWN), PAWS Atlanta, and local first responders. We believe in giving back to our community and making a positive impact on the lives of those around us.
Get in Touch
If you're looking for personalized insurance solutions, expert advice, and exceptional customer service, we invite you to contact us today. Whether you're in Decatur, Emory, Atlanta, or any town in Georgia, we would love to earn your business and help you protect what matters most.
Excellent Customer Service
The majority of reviewers were extremely satisfied with the service they received from the State Farm office, particularly with agents Rodney, Richard, Alycia, and Katy. They praised the team's responsiveness, professionalism, and ability to provide personalized attention to their insurance needs.
Positive Experiences
Many reviewers appreciated the office's ability to quickly and efficiently resolve their insurance issues, even in urgent situations. They also praised the staff's courtesy, professionalism, and willingness to go above and beyond to meet their needs.
Claims Handling
Some reviewers had positive experiences with the office's claims handling process, stating that their claims were handled quickly and fairly. They appreciated the staff's efforts to ensure that their needs were taken care of.
One Negative Experience
One reviewer had a negative experience with the office, citing difficulties with the claims process and a sense of being denied a legitimate claim.
Cost Concerns
One reviewer mentioned that the cost of the insurance policy was higher than they had expected.
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