Nexus Escrow, Inc. is a team of highly trained, experienced, dedicated and supportive professionals who commit to providing our clients with the most efficient escrow services in Southern California. With a commitment to transparency, communication, and personalized attention, we have earned a reputation for trustworthiness and excellence in real estate transactions.
Refinance
We serve as an independent escrow company, ensuring the safe handling and secure transaction of funds during refinance transactions. Working with lenders, borrowers, and real estate professionals, we facilitate a seamless and reliable transfer of ownership.
Sales
Whether you're selling a residential property, commercial property, business, or mobile home, Nexus Escrow, Inc. provides comprehensive escrow services. We work to streamline the process, ensuring a clear and efficient transfer of ownership and ensuring both buyers and sellers achieve their goals.
Income Property & Land
We understand the unique challenges associated with income property transactions. Featuring expertise in handling complex agreements and large sums, our team ensures a smooth and secure transaction for investors and property owners.
Mobile Homes
Dedicated to addressing the specific requirements of mobile home transactions, we offer transparent and reliable escrow services. Our thorough understanding of industry regulations and financing options ensures a seamless process for both buyers and sellers.
Our Commitment
At Nexus Escrow, Inc., we prioritize:
- Transparency: We provide clear and concise information throughout the process, ensuring clients understand every step.
- Communication: We maintain open and consistent communication channels, ensuring clients feel informed and empowered.
- Efficiency: We work diligently to ensure a smooth and timely transaction, minimizing delays and unnecessary stress.
- Professionalism: We uphold the highest ethical standards and adhere to strict industry regulations.
Choose Nexus Escrow, Inc. for
- Expertise in all types of real estate transactions
- Responsive and personalized service
- Attention to detail and commitment to accuracy
- Competitive fees and transparent pricing
- Strong industry reputation and commitment to client satisfaction
Poor Customer Service Experiences
Unprofessional Behavior
The reviewers had negative experiences with the company's customer service, specifically with an individual named John. They described him as rude, unprofessional, and defensive when questioned about issues.
Laziness and Incompetence
The reviewers also mentioned that the company seemed lazy and incompetent in handling their escrow matters. One reviewer mentioned that an error from 2017 was not adequately addressed, and John was not helpful in resolving the issue.
Lack of Boundaries and Inappropriate Behavior
One reviewer reported that John overstepped boundaries by calling her husband despite being told she was the only point of contact. He also asked inappropriate and unrelated questions during their conversation.
Overall Dissatisfaction
The reviewers strongly advised against using the company, citing their poor experiences as reasons to avoid them.
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