At The Ohana Pet Resort, we strive to be more than the average boarding facility. We are dedicated to keeping the Spirit of Aloha in all our practices. From the moment you and your pet walk into our doors and are greeted by our warm welcoming staff, you will both be treated like OHANA (family). Superb pet care means treating your pets with care, respect, and compassion. We understand that pet owners consider their pets as family members and like family, you want to know that your loved one is in the care of someone that shares your concern. We do! We are animal lovers, pet rescuers, and of course pet owners having three dogs, a cat, and an Amazon Parrot. As owners, we take the responsibility of caring for your loved one very seriously.
Our Services
We offer a range of services to cater to your pet's needs. Our pet hotels are designed to provide a luxurious vacation for your pets, complete with treats and playtime. Our dog daycare is a wonderful way for dogs to burn energy while having a blast in our large daycare facility equipped with state-of-the-art playground equipment designed especially for dogs and an outdoor yard to run and romp around. Our spa services are tailored to pamper your pooch, with talented, professional stylists and bathers. We also provide inclusive pricing, which means no hidden fees for medication administrations, feedings, daycare while boarding, special requests, and no late check-in/check-out fees!
What Sets Us Apart
We pride ourselves on our superb pet care, quality accommodations, and dedicated staff. Our entire staff consists of dedicated, trained animal lovers and owners that will treat your pet like we would our own. We have a state-of-the-art security system by ADT with video/audio recording and staff on site 24 hours a day to ensure the safety and well-being of your pets. We are committed to providing you with peace of mind while you're away.
Our Credentials
We are proud members of the Dog Gurus, International Boarding and Pet Services Association (IBPSA), and Pet Tech certified. Our staff has undergone extensive training in CPR, First Aid, and Care for dogs and cats. We strictly abide by the Dog Gurus' Safety Pledge to ensure that we operate a safe and fun daycare program.
Overview of Pet Owners' Experiences with Ohana Pet Resort
Positive Experiences
The majority of pet owners who left reviews were extremely satisfied with the services provided by Ohana Pet Resort. They praised the facility's cleanliness, friendly and caring staff, and the attention given to their pets. Many owners appreciated the daily report cards and photos sent during their pet's stay, which provided them with peace of mind. Some owners also mentioned that their pets seemed to genuinely enjoy their time at the resort, with some even specifying that their pets ran excitedly into the facility.
Negative Experience
However, one pet owner had a negative experience when all of their dogs, except for one, contracted an upper respiratory infection during their stay. The owner was unhappy with the facility's response, feeling that they did not take sufficient responsibility for the outbreak.
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