Your one-stop solution for major appliance repair needs
At J&H Appliance, we pride ourselves on being a one-stop solution for all your major appliance repair needs. As a family-owned and operated local business, we have been serving the San Jose area for over 35 years. Our commitment to providing top-notch appliance repair services has earned us a reputation as a trusted and reliable repair company.
Our Services
We understand the importance of having your appliances in working order, which is why we offer a comprehensive range of services to cater to all your appliance repair needs. From residential appliance repair to commercial microwave repair, we have you covered. Our team of skilled and factory-trained technicians is dedicated to providing prompt, reliable, and professional service to ensure your appliances are running smoothly and efficiently.
Residential Appliance Repair
We specialize in repairing a wide range of household appliances, including electric and gas stoves, ovens, refrigerators, washing machines, dryers, dishwashers, and large microwave ovens. Our technicians are certified and insured, and we only use new factory-specified parts to ensure that your appliances are restored to their optimal condition.
Commercial Microwave Repair
We are proud to be a Factory Authorized Repair Center for commercial microwave ovens. With over 30 years of experience in maintaining, servicing, and repairing commercial microwave ovens, our FACTORY TRAINED technicians are equipped to handle any repair job with ease. We also offer a warranty check service to determine the warranty status of your commercial microwave oven.
What Sets Us Apart
At J&H Appliance, we take pride in our dedication to quality customer service. We develop long-lasting relationships with our customers by providing a safe, expert, and reliable service that exceeds their expectations. Our technicians are certified, licensed, and insured, and we use only the latest equipment and procedures to ensure the highest level of professional service.
Our Promise
At J&H Appliance, we promise to provide you with a level of courtesy and professionalism unmatched in the appliance service industry. We understand how important it is to trust the person who enters your home, which is why we strive to build long-term relationships with our customers based on trust, reliability, and exceptional service.
Overall, the reviews for J&H Appliance are mixed, with some customers being satisfied with their services and others experiencing issues. Positive Experiences
Some customers have reported positive experiences with J&H Appliance, citing courteous and professional technicians, effective repairs, and fair pricing. For example, one customer, Stella C., praised Ramon, a technician who patiently explained the repair process and ensured that the job was done correctly. Another customer, Jane M., appreciated the tech's analytical skills and courteous demeanor.
Negative Experiences
On the other hand, some customers have had negative experiences with J&H Appliance, citing issues such as delayed or missed appointments, dubious business practices, and poor communication. For instance, one customer, Diane P., scheduled an appointment through Maytag but was left waiting, and the tech never showed up. Another customer, Tai T., had a technician who didn't thoroughly inspect the issue and attempted to pass the buck.
Unreliable Services
Many customers have reported issues with J&H Appliance's reliability, including delayed or cancelled appointments, no-shows, and parts never arriving. Some customers have also expressed frustration with the company's communication and follow-up.
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