At Advantage Appliance Repair, we pride ourselves on being a family-owned and operated business, serving the San Jose and surrounding Bay Area cities since 1992. Our team, led by Gilbert Salazar, is dedicated to providing exceptional service and unparalleled expertise in the realm of appliance repair. With over 30 years of experience in the industry, we have established a reputation for honesty, reliability, and promptness in our work.
Our Services
We specialize in repairing a wide range of appliances, including washers, dryers, refrigerators, ovens, and dishwashers, to name a few. Our skilled technicians are well-versed in repairing products from various brands, ensuring that your appliance is restored to optimal working condition. Whether you're dealing with a faulty washer or a malfunctioning dishwasher, we're here to help.
Our Story
Gilbert's passion for helping others has been evident since the early days of his business. He takes pride in personally ensuring that all customers are up and running quickly, with a focus on 100% customer satisfaction. Gilbert's dedication to his work is evident in the countless 5-star reviews on Yelp and other platforms.
Meet the Team
Gilbert's family is an integral part of the business. His son, Anthony, has been involved in the business since he was young and is now a graduate of Santa Clara University. His daughter, Lori, has earned both undergraduate and graduate degrees from San Jose State University and leads student programs and events at the university. Gilbert's father, Ray, a retired San Jose and Bay Area native, is still actively involved in the business, building positive relationships with our customers.
What Sets Us Apart
At Advantage Appliance Repair, we strive to go above and beyond for our customers. Our commitment to promptness, reliability, and honesty sets us apart from other appliance repair services. We understand that our customers value their time and resources, and we make sure to accommodate their schedules, whether it's at any hour of the day or night.
Contact Us
If you're in need of a San Jose appliance repair or reside in surrounding cities, we're here to help. We're available 24/7 to assist you with your appliance repair needs. Call us at 408-266-9560 or visit our website for more information.
Our Location and Hours
Our billing address is 2126 Abbey Lane, Campbell, CA 95008, and our hours of operation are Monday through Sunday from 8:00 AM to 8:00 PM.
Service Quality
The majority of the customers praised Gilbert and his team for their exceptional service quality. They were praised for their quick responses, honesty, and professionalism. Gilbert was described as an excellent communicator who works within the customer's schedule and explains the issues and costs clearly.
Communication
The reviews highlighted the excellent communication skills of Gilbert and his team. They responded quickly to calls and were transparent about the issues and costs. Gilbert was described as a true professional who takes the time to explain the problems and provides honest advice.
Appliance Repair
The reviews showed that Gilbert's team was proficient in repairing various appliances, including washing machines, refrigerators, ovens, and freezers. They were praised for their expertise and knowledge in their field.
Customer Service
The customers praised the exceptional customer service provided by Gilbert and his team. They were described as friendly, professional, and courteous. Gilbert was described as a "go-to" person for appliance repairs.
Negative Comments
Despite the mostly positive reviews, there was one negative review from Tiffany P. She gave a rating of 1 star, stating that they never called her back and were unprofessional.
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