QUALITY, COMPASSION AND TRADITION IN SWIMING SINCE 1994
At Saint Street Swim, our goal is not only to teach children to swim but to help them develop an understanding of the water. Through a bright and positive learning environment, children are encouraged to progress at a healthy pace. Our caring and patient instructors are trained to work with children from beginner and beyond. We endeavor to meet the needs of all students while promoting overall confidence and self-esteem.
Our Mission
Our mission is to provide high-quality swimming lessons to children of all ages and skill levels. We strive to create a fun and safe learning environment where children can develop their swimming skills and build confidence in the water. Our experienced instructors are dedicated to providing personalized attention and guidance to each student, ensuring they receive the best possible learning experience.
Services
We offer a wide range of swimming programs and services to meet the needs of children from 6 months to 12 years old. Our programs are designed to promote water safety, confidence, and self-esteem, while teaching children the fundamental skills of swimming. Our services include:
- Private lessons for children of all ages and skill levels
- Group lessons for children aged 6 months to 12 years old
- Swim team prep classes for children who want to take their swimming skills to the next level
- Water safety classes to teach children the importance of water safety and how to respond in emergency situations
- Parent-child classes for children aged 6 months to 3 years old, designed to promote bonding and water comfort
- Swim camps and clinics for children who want to learn new skills or improve their technique
Our Expertise
Our instructors are highly trained and experienced in teaching children to swim. They are certified in CPR and first aid, and undergo rigorous training to ensure they are equipped to handle any situation that may arise in the pool. Our instructors are passionate about teaching children to swim and are dedicated to providing a fun and safe learning environment.
Our Facility
Our state-of-the-art facility is designed to provide a comfortable and safe learning environment for children. Our pool is equipped with the latest technology and safety features, and our deck supervisors are always present to ensure the safety of our students. Our facility is clean and well-maintained, and we take pride in providing a welcoming atmosphere for our students and their families.
Facilities and Staff
The facilities are generally praised, with many reviewers mentioning that they are clean and well-maintained. The staff is also commended for being friendly, patient, and knowledgeable.
Pricing and Policies
However, several reviewers express concerns about the pricing and policies. Many point out that the classes are expensive, with one reviewer estimating that you're paying $1 per minute. Others mention that there is no makeup policy, so if you miss a class, you lose the money. Additionally, reviewers note that the fees are billed a month in advance, making it difficult to discontinue lessons if you're unhappy with the experience.
Communication and Customer Service
Some reviewers have had negative experiences with the customer service, citing poor communication and rudeness from the front office. One reviewer had to wait 20 minutes to enroll their child and was ignored by multiple staff members.
Teaching Methods and Instructor Quality
A few reviewers express concerns about the teaching methods and instructor quality. One reviewer had a horrid experience with an instructor who was rude to their child, while another reviewer notes that the classes are overcrowded, with three kids to an instructor.
Cleanliness and COVID-19 Measures
Some reviewers praise the facility's cleanliness and COVID-19 measures, noting that the staff takes necessary precautions to keep clients safe.
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