Letting our family take care of your family
At CRT Flooring Concepts, we're a family-owned company that takes pride in providing high-quality flooring solutions that exceed our customers' expectations. With a focus on quality, customer satisfaction, and exceptional service, we've built a reputation as one of the leading flooring contractors in Texas and New Mexico.
Our Story
Our journey began with a simple yet powerful mission: to provide aesthetically pleasing, high-quality flooring solutions that transform homes and businesses. Over the years, we've worked tirelessly to build a team of expert flooring professionals who share our passion for delivering exceptional results. Today, we're proud to serve customers across Texas and New Mexico, offering a wide range of flooring products and services that cater to diverse styles, budgets, and needs.
Our Services
At CRT Flooring Concepts, we offer a comprehensive range of flooring services designed to meet the unique needs of our customers. From retail and commercial projects to multifamily and builder services, our team of experts will work closely with you to understand your requirements and provide personalized solutions that meet your expectations. Our services include:
- Flooring installation and maintenance
- Design advice and inspiration
- Special offers and financing options
- Product portfolio and customer testimonials
What Sets Us Apart
At CRT Flooring Concepts, we're committed to delivering exceptional results that exceed our customers' expectations. Here are a few things that set us apart:
- Unparalleled customer service: Our team is dedicated to providing personalized service that ensures our customers feel valued and supported throughout the flooring process.
- Expertise: Our flooring professionals have extensive knowledge and experience in the industry, ensuring that our customers receive expert advice and guidance.
- Quality products: We only use high-quality products from leading manufacturers, ensuring that our customers receive the best flooring solutions that meet their needs and budget.
- Convenience: We offer special financing options and a lifetime warranty on our products, providing our customers with peace of mind and satisfaction.
Testimonials
Don't just take our word for it! Our customers rave about our exceptional service, quality products, and personalized approach. Here's what a few of our satisfied customers have to say:
"I'm absolutely thrilled with the hardwood flooring installed by CRT Flooring in my study. The craftsmanship and quality of the maple wood are top-notch." - Jordan C.
"The tile flooring in our kitchen, done by CRT Flooring, is simply outstanding. We opted for porcelain tiles, and the result is both beautiful and practical." - Marcus R.
Overall Experience
The reviews are mixed, with some customers having a great experience with CRT Flooring Concepts, while others have had issues with their service.
Positive Aspects
Many customers praised the staff at CRT Flooring Concepts, mentioning their helpfulness, professionalism, and attention to detail. Some reviewers mentioned specific sales representatives who went above and beyond to help them with their flooring needs. The company's warranty and financing options were also highlighted as positives.
Negative Aspects
Some customers experienced issues with the installation process, including damaged property, incomplete work, and poor communication from the installation team. A few reviewers mentioned that the company did not stand behind their work and refused to rectify issues that arose.
Common Themes
- Good customer service from sales representatives
- Issues with installation process and quality of work
- Company's warranty and financing options are a positive
- Some customers experienced poor communication and lack of accountability from the company
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