Transform Your Home with Exceptional Hardwood Flooring Solutions
At Boatright Hardwood Floors, we're passionate about providing exceptional floor installation and restoration services to homeowners in Austin and beyond. With over 30 types of wood to choose from, our expert team is dedicated to helping you find the perfect flooring solution for your home. From custom installations to refinishing and restoration, we've got you covered.
Our commitment to quality and customer satisfaction has earned us a reputation as one of the top flooring contractors in the city. We take pride in our work, and our team of experienced professionals is dedicated to delivering exceptional results that exceed your expectations.
Our Services
We offer a wide range of services to cater to all your flooring needs. Whether you're looking to install new hardwood floors or refinish existing ones, we've got the expertise and resources to get the job done. Our services include:
- Custom and pre-finished floor installations
- Sanding and refinishing of existing floors
- Repairs and restoration of damaged floors
- Removal of existing floor coverings
- Stairs and risers installation
- Moldings and trim work
- Insurance claims, including water damage
- Cleaning and waxing services
Why Choose Us
At Boatright Hardwood Floors, we're dedicated to providing exceptional service and unparalleled quality. We understand that your home is your biggest investment, and we're committed to helping you make the most of it. Our team of experts is dedicated to delivering outstanding results that exceed your expectations. We're passionate about hardwood floors, and we're committed to helping you find the perfect solution for your home.
What Our Customers Say
Don't just take our word for it. Our customers rave about our exceptional service and quality workmanship. From custom installations to refinishing and restoration, we've got a reputation for delivering outstanding results. Read what our satisfied customers have to say about us.
Quality of Work
Many customers have expressed satisfaction with the quality of work provided by Boatright Hardwood Floors. The staff is meticulous and careful when working on projects, ensuring that the final product meets high standards. For instance, one reviewer commended the team for doing a great job of cutting and installing new wood next to old wood without damaging either. The staircase work is also praised for being meticulous.
Customer Service
However, there have been instances where customers felt the service was unprofessional or unresponsive. One reviewer had to call multiple times to schedule a job and was eventually hung up on. Another reviewer was told by Greg that he had no recollection of their conversation, and didn't bother to schedule an estimate for their job. Several reviewers have also expressed frustration with the company's lack of communication and response to their inquiries.
Business Practices
Some customers have had issues with the company's business practices. One reviewer was told that they wouldn't be able to afford the company's floors due to inflated prices, which made them feel unwelcome. Another reviewer had a worse experience when the company refused to refund a deposit after a deal fell through. The reviewer had to involve a lawyer to get their money back.
Recommendations
Despite some negative experiences, many reviewers recommend Boatright Hardwood Floors. One reviewer praises the company for doing an excellent job and being pleasant to work with. Another reviewer commends the team for being thorough and meticulous in their work. However, some reviewers warn others to be cautious and do their research before working with the company.
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