Business Details
26 Years
experience
Emergency
services
Trusted Disaster Restoration Services in Canton, OH
SERVPRO of Northwest Stark County has been serving the Canton, Ohio community since 2000, providing expert disaster restoration and cleaning services. Our family-owned business combines decades of industry experience with IICRC-certified technicians to address water damage, fire damage, mold remediation, and biohazard cleanup. We maintain 24/7 emergency response capabilities and prioritize customer care through transparent communication and property preservation. Our team's specialized training ensures compliance with industry standards while delivering efficient solutions for residential and commercial clients. We invest in ongoing staff development and advanced technology to restore properties to pre-loss conditions.As a locally operated franchise, we emphasize community trust and personalized service for every project. Our emergency board-up team secures damaged properties promptly, minimizing further risks. Customer satisfaction remains our highest priority through courteous interactions and meticulous attention to detail. We maintain strict adherence to safety protocols during all service deliveries, including pandemic-related precautions. Our comprehensive approach covers initial assessment, mitigation, and full reconstruction phases.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Biohazard Cleanup
Commercial Restoration
Document Restoration
Odor Removal
Roof Tarping
Sewage Cleanup
Details
- Year established: 2000
Highlights and features
- We offer 24/7 emergency response for disaster restoration needs
- Our technicians hold IICRC and WRT certifications
- Family-owned business with local community expertise
- Specialized equipment for water extraction and mold remediation
- Comprehensive services from board-up to full reconstruction
Associations and certifications
- IICRC
- WRT
What people say
Friendly staff
Quick response
Professional crews
Cost effective
Timely manner
Services
Water Damage
Our water damage restoration service addresses flooding from pipe breaks, sewage backups, and natural disasters. We use industrial extraction equipment and moisture detection technology to remove standing water and dry affected areas. The process includes structural drying, content cleaning, and mold prevention measures to restore properties to pre-loss condition.
Fire Damage
Fire damage restoration covers soot removal, smoke odor elimination, and structural repairs. Our technicians perform emergency board-up, content cleaning, and HVAC decontamination. We use thermal fogging for odor neutralization and follow industry protocols for restoring fire-damaged properties to safe, habitable conditions.
Mold Remediation
Mold remediation services identify and eliminate mold infestations through containment, HEPA vacuuming, and antifungal treatments. We address moisture sources to prevent recurrence and follow strict safety protocols for mold spore removal. The process includes air quality testing to ensure complete remediation and property safety.
Biohazard Cleanup
Biohazard cleanup handles bloodborne pathogens and trauma scene decontamination. Our technicians use OSHA-compliant PPE and hospital-grade disinfectants for safe cleanup. The service includes odor elimination, surface sanitization, and proper biohazard waste disposal following local regulations for public health protection.
Storm Damage
Storm damage restoration addresses wind, hail, and water intrusion from severe weather. We provide emergency roof tarping, window boarding, and water extraction services. The process includes structural drying, content cleaning, and repairs to restore properties damaged by storm-related incidents.
People
Maureen L. Gentile
Owner
Maureen Gentile has owned SERVPRO of Northwest Stark County since 2000, bringing over two decades of restoration industry experience. She leads with a focus on customer care and operational excellence.
Laurel C. Kolenz
Owner
Laurel Kolenz co-owns SERVPRO of Northwest Stark County, contributing extensive knowledge from her family's restoration business background since 1990.
Tracy Myers
Job File Coordinator
Tracy Myers manages job coordination and office operations, ensuring smooth project execution and client communication for SERVPRO's restoration services.
Jesse Lee
Production Manager
Jesse Lee oversees production operations, coordinating technical teams to deliver timely and effective restoration solutions for residential and commercial clients.
Heather Kinback
Estimator
Heather Kinback provides accurate damage assessments and cost estimates, leveraging her expertise to develop effective restoration plans for SERVPRO clients.
Questions
What types of restoration services do you offer?
We specialize in water damage, fire damage, mold remediation, storm damage, and biohazard cleanup for residential and commercial properties.
Are your technicians certified?
All technicians hold IICRC and WRT certifications, ensuring industry-standard training for disaster restoration procedures.
Do you provide 24/7 emergency services?
Yes, we offer 24/7 emergency response with immediate dispatch for water, fire, and storm damage incidents.
How quickly can you respond to emergencies?
Our team typically arrives within 4 hours of emergency calls to begin mitigation and prevent further property damage.
Do you work with insurance companies?
We coordinate directly with insurance providers to streamline claims processing and documentation for restoration projects.
What areas do you serve?
We serve Northwest Stark County including Canton, Massillon, North Canton, and surrounding Ohio communities for restoration needs.
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