Business Details
22 Years
experience
Emergency
services
Trusted Emergency Restoration Services in Northeast Ohio
Design Restoration & Reconstruction has served Northeast Ohio for over 20 years as a trusted provider of 24/7 emergency restoration services. Our team of certified professionals specializes in water damage mitigation, fire and smoke restoration, mold remediation, and structural repairs, responding to properties within one hour of initial contact. Holding certifications from the Restoration Industry Association and maintaining an A+ rating with the Better Business Bureau, we prioritize integrity, trust, and quality in every project.Our expertise extends to coordinating with insurance companies, ensuring seamless claims processing and property restoration to pre-loss conditions. With offices in North Canton and New Philadelphia, we serve Stark, Portage, Wayne, Summit, Tuscarawas, Holmes, and Carroll Counties, delivering rapid, reliable solutions for residential and commercial clients during critical times.
Services
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Emergency Board Up
Carpet & Duct Cleaning
Details
- Year established: 2004
Highlights and features
- We offer 24/7 emergency services with a one-hour response guarantee.
- Our technicians are certified by the Restoration Industry Association.
- We coordinate directly with insurance companies for seamless claims processing.
- A+ rated by the Better Business Bureau for customer satisfaction.
- Specialized in large-scale drying and structural restoration after disasters.
Associations and certifications
- Restoration Industry Association
What people say
Prompt service
Professional team
Quality work
Peace of mind
Thorough cleanup
Services
Water Damage Restoration
Our water damage restoration service addresses flooding, sewage backups, and pipe bursts with rapid response and advanced drying techniques. We extract water, sanitize affected areas, and restore structures to prevent mold growth. Serving residential and commercial properties in Northeast Ohio, we ensure minimal disruption and long-term solutions.
Fire Damage Restoration
Fire damage restoration includes debris removal, smoke odor elimination, and structural repairs. Our team secures properties, cleans soot-damaged surfaces, and coordinates insurance claims. We prioritize safety and efficiency, restoring homes and businesses to pre-fire conditions while minimizing stress for property owners.
Mold Remediation
Mold remediation involves containment, air filtration, and safe removal of contaminated materials. We collaborate with industrial hygienists to develop protocols for black mold and other infestations. Our process ensures thorough cleanup and prevents future health risks, focusing on residential and commercial properties across Northeast Ohio.
Emergency Board Up
Emergency board-up services secure properties after fires, storms, or break-ins. We install temporary barriers, tarp roofs, and reinforce windows to prevent further damage. Available 24/7, our rapid response team ensures safety and protects assets until permanent repairs begin, serving both residential and commercial clients.
Carpet & Duct Cleaning
Carpet and duct cleaning utilizes high-powered extraction systems to remove water, stains, and allergens. Our Vortex system dries carpets faster while eliminating odors and improving indoor air quality. We service residential and commercial spaces, offering pet odor removal, upholstery cleaning, and HVAC duct sanitization in Northeast Ohio.
People
Ray Santiago
Partner, President
Ray Santiago leads Design Restoration & Reconstruction with over two decades of experience in emergency restoration. He oversees operations and strategic growth, ensuring adherence to industry standards and client satisfaction across Northeast Ohio.
Greg Campbell
Partner, Vice President
Greg Campbell co-leads the company, focusing on project management and client relations. With extensive expertise in disaster recovery, he ensures efficient service delivery and compliance with safety and quality protocols.
Jacob Campbell
Mitigation Manager
Jacob Campbell manages mitigation operations, specializing in water and mold damage assessments. His hands-on approach and technical knowledge ensure prompt, effective solutions for residential and commercial clients during critical recovery phases.
Jeremy Catron
Project Manager
Jeremy Catron coordinates restoration projects, combining technical expertise with client communication. He ensures timely execution of fire, water, and mold remediation tasks while maintaining high standards of workmanship and customer care.
Mandie Contini
Contents Manager
Mandie Contini oversees contents management, handling inventory and restoration of personal property. Her attention to detail ensures clients' belongings are carefully documented, cleaned, and returned during the recovery process.
Questions
What emergency services do you offer?
We provide 24/7 water damage restoration, fire cleanup, mold remediation, and emergency board-up services across Northeast Ohio.
How quickly can you respond to emergencies?
Our team arrives within one hour of your initial call for urgent water, fire, or mold-related incidents.
Do you work with insurance companies?
Yes, we coordinate directly with insurers to streamline claims processing and ensure seamless property restoration.
Are your technicians certified?
Our team holds certifications from the Restoration Industry Association for water, fire, and mold damage repair.
What areas do you serve?
We serve Stark, Portage, Wayne, Summit, Tuscarawas, Holmes, and Carroll Counties in Ohio, including Akron and Canton.
Can you handle large-scale commercial projects?
Yes, we specialize in large-scale drying, structural repairs, and insurance claim coordination for commercial properties.
