Business Details
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services
Your Trusted Insurance Partner in British Columbia
Waypoint Insurance is a leading insurance and risk management brokerage dedicated to providing expert advice and tailored solutions for business, home, and auto insurance needs. Established in British Columbia over 150 years ago, we have deep roots in the communities we serve, with more than 30 locations across Vancouver Island and the Lower Mainland. Our team of 800+ staff arranges over 500,000 insurance policies annually, combining the strength of a national network with the personalized service of a boutique firm. As a member of Navacord, Canada's third-largest commercial insurance brokerage, we leverage national market capacity while maintaining local expertise.Our commitment extends beyond insurancewe've donated over $1 million to 250+ community initiatives in the past decade. We specialize in commercial, personal, and auto insurance, with dedicated teams for risk management, claims advocacy, and specialty programs. Our approach prioritizes understanding client needs before designing solutions, ensuring comprehensive coverage for diverse industries. With 24/7 emergency assistance and proactive risk mitigation strategies, we help clients protect their assets, people, and future while maintaining underwriting discipline.
Services
Business Insurance
Auto Insurance
Home Insurance
Commercial Claims
Risk Management
Surety Bonds
Fleet Insurance
Specialty Programs
Highlights and features
- We combine 150+ years of insurance expertise with modern risk management strategies
- Our 800+ staff arrange over 500,000 policies annually across Western Canada
- We maintain deep community involvement with $1M+ donated to local initiatives
- Our Navacord partnership provides national market strength with local service
- 24/7 emergency assistance ensures continuous client support during crises
Services
Business Insurance
Our Business Insurance solutions protect commercial assets through comprehensive risk assessment and tailored coverage plans. We specialize in property, liability, and business interruption insurance for industries ranging from construction to professional services. With dedicated claims advocacy and proactive risk management strategies, we help businesses maintain operational continuity while leveraging our national brokerage network to secure optimal coverage terms.
Risk Management
Our Risk Management services identify and mitigate potential threats through customized strategies. We conduct thorough operational assessments, develop mitigation protocols, and provide ongoing compliance support. Our team offers specialized training programs and supply chain risk analysis to minimize disruptions, while our 24/7 emergency response ensures continuous business protection across various industry sectors.
Commercial Claims
Our Commercial Claims Advocacy team provides end-to-end support for insurance claims resolution. We offer proactive pre-loss planning, immediate post-incident assistance, and post-claim strategy development. With dedicated claims handlers and strong insurer relationships, we ensure fair settlements while maintaining underwriting discipline and helping businesses recover efficiently from losses.
Surety Bonds
Our Surety & Bonding solutions provide financial guarantees for contractual obligations. We offer comprehensive bond programs that protect against financial loss when contractual commitments aren't met. Our specialists work with businesses to secure appropriate bond amounts and navigate complex surety requirements, ensuring project completion assurance for both principals and obligees.
Fleet Insurance
Fleet Insurance solutions protect commercial vehicle operations through customized coverage plans. Our specialists proactively manage renewals, conduct coverage analyses, and provide comprehensive protection for motor truck cargo and ICBC fleet requirements. With dedicated support for policy changes and claims processing, we ensure continuous coverage for businesses relying on transportation assets.
People
Jennifer Adams
Chief Growth Officer
With extensive leadership experience in the insurance industry, Jennifer drives strategic growth initiatives while maintaining client-focused service standards across all business operations.
Erin Gunn
President of Waypoint Benefits & Financial Services
Bringing over 20 years of financial services expertise, Erin leads our benefits and financial services division with a focus on integrated solutions and client success.
Cory Robertson
Director, Sales Development
With decades of experience in life insurance and business planning, Cory develops strategic sales initiatives that align with evolving client needs and market conditions.
Tamiza Marcinkow
Partner, Risk Advisor
A trusted industry leader with 40+ years of experience, Tamiza specializes in commercial insurance and benefits consulting while maintaining strong client relationships.
Mike Meszaros
Partner, Risk Advisor
With four decades of insurance expertise, Mike provides strategic risk management solutions tailored to complex commercial operations and industry-specific requirements.
Questions
What types of insurance does Waypoint offer?
We provide comprehensive business, home, auto, life, and specialty insurance solutions including commercial claims advocacy, surety bonds, and fleet insurance programs.
How does Waypoint support local communities?
We've donated over $1 million to 250+ community initiatives in the past decade while maintaining deep roots in British Columbia through our 30+ locations.
What makes Waypoint different from other insurers?
We combine 150+ years of local expertise with national strength through Navacord, offering personalized service backed by Canada's third-largest commercial insurance brokerage network.
Do you offer 24/7 insurance support?
Yes, we provide 24/7 emergency assistance for claims and crisis situations while maintaining dedicated claims advocacy teams for business continuity.
How do you handle commercial insurance claims?
Our dedicated claims advocacy team provides end-to-end support, from pre-loss planning to post-claim strategy development, ensuring fair settlements and operational recovery.
Can I get customized insurance solutions?
We specialize in tailored insurance programs designed specifically for your business needs, with dedicated risk assessment and coverage design for various industry sectors.
