Empowering Your Business with Reliable IT Solutions
ComputerCare is your trusted partner for all your technology needs. We provide comprehensive IT logistics and repair services to empower businesses of all sizes.
IT Logistics
Struggling to manage the storage, maintenance, and logistics of your IT infrastructure? Our IT Logistics services eliminate the burden of device tracking, shipping, and repairs, allowing you to focus on your core business.
How it works
- Seamless Onboarding: Get new devices delivered to new hires before their start date.
- Effortless Offboarding: Retrieve devices from departing employees easily and efficiently.
- Break-Fix-Swap: Receive replacements for malfunctioning devices and get repairs completed swiftly.
- Real-Time Tracking: Monitor the status of all your devices in our custom online portal.
Repair Services
From hardware failures to software issues, our skilled technicians can fix it all. We are an Apple Authorized Service Provider and Reseller, ensuring genuine repairs with genuine parts.
Services include
- Hardware repair and replacement
- Software troubleshooting and repair
- Data recovery and migration
- Data security solutions
Company Values and Principles
Our mission is to empower businesses through technology. We are committed to:
- Client-centricity: We prioritize customer needs and provide personalized solutions.
- Transparency: We provide clear and concise updates on all services and costs.
- Integrity: We uphold the highest ethical standards and use only genuine parts.
- Innovation: We stay informed about the latest technology and industry best practices.
Partner with ComputerCare and benefit from
- Painless IT management: Leave the logistics and repairs to us, so you can focus on your business.
- Reduced IT costs: Avoid the expenses of managing hardware and software in-house.
- Improved productivity: Focused employees are more productive employees.
- Enhanced security: We prioritize data security and compliance.
Service Experience
Computer Care receives mixed reviews from customers. Some customers have a positive experience, while others have a negative one.
Technical Expertise
The store's technical expertise is praised by some customers, who appreciated the thoroughness and accuracy of the repairs. For example, one customer appreciated that the store went above and beyond to recover data from their waterlogged iPhone.
Poor Customer Service
On the other hand, some customers have had poor experiences with customer service. For example, one customer complained about rude staff and long wait times.
Scam Allegations
One customer even accused the store of being a scam, claiming that they were misled into paying for repair services that were not necessary.
Logistics
The store's logistics and procedures have been criticized by some customers. For example, one customer found the process of dropping off and picking up devices to be convoluted and confusing.
Authorized Apple Repair
Despite these issues, the store is an authorized Apple repair center, which provides customers with peace of mind knowing that the repairs are done by trained professionals.
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