Business Details
35 Years
experience
Emergency
services
Trusted Plumbing & Heating Solutions in Boston
Allen Plumbing has been delivering residential and commercial plumbing and heating solutions since 1991. Our approach prioritizes customer satisfaction through reliable service, transparent pricing, and minimizing disruption during repairs or installations. With decades of combined experience, our team of licensed technicians specializes in addressing both routine and complex plumbing and heating challenges. We emphasize upfront communication, energy-efficient upgrades, and long-term relationships built on integrity.Our 24/7 emergency service ensures prompt assistance for urgent issues, while our preventive maintenance programs help avoid future problems. Backed by a one-year work guarantee and serving the Greater Boston area, we combine technical expertise with a commitment to respecting clients' time and property.
Services
Plumbing Repairs
Heating Systems
Tankless Water Heaters
Drain Cleaning
Water Conservation
Details
- Year established: 1991
Highlights and features
- We offer 24/7 emergency plumbing and heating service with rapid response times.
- Our team includes Master Plumbers with over 30 years of combined industry experience.
- We guarantee all major repairs for one year post-service.
- Transparent pricing with no hidden fees or surprise costs.
- Specialized in energy-efficient upgrades including tankless water heaters and low-flow fixtures.
What people say
Prompt, professional, and friendly
On time and courteous
Explained problem clearly
No hidden fees
Emergency response within hours
Services
Plumbing Repairs
We address all plumbing emergencies including leaky pipes, clogged drains, and malfunctioning fixtures. Our technicians use advanced diagnostic tools to identify issues quickly and implement durable solutions. Clients receive detailed explanations of problems and repair options before work begins.
Heating Systems
Specializing in natural gas and oil furnace installations, maintenance, and repairs. We offer energy-efficient heating solutions that reduce utility costs while ensuring winter comfort. Our team handles boiler repairs, thermostat upgrades, and system replacements with minimal disruption.
Tankless Water Heaters
We install and service compact, energy-efficient tankless water heaters that provide continuous hot water. These systems reduce standby energy losses by heating water only when needed. Our experts help clients select optimal models based on household or commercial requirements.
Drain Cleaning
Our hydro-jetting and mechanical cleaning services remove stubborn clogs and buildup from drain pipes. We offer preventive maintenance programs to avoid emergency backups. Technicians use camera inspections to diagnose recurring drainage issues and recommend targeted solutions.
Water Conservation
We implement water-saving solutions including low-flow toilets, efficient showerheads, and leak detection systems. Our evaluations identify areas for reducing water waste without compromising performance. Clients benefit from lower utility bills and environmentally responsible plumbing systems.
People
Michael Allen
Owner & Founder
Master Plumber since 1989 with over 30 years of experience. Founded Allen Plumbing in 1991 after working in the trade since 1984. Specializes in complex system diagnostics and energy-efficient upgrades.
Adam Goodman
Office Administrator/Dispatcher
Manages scheduling and customer communications since joining in 2010. Coordinates technician dispatching and appointment confirmations. Ensures seamless service coordination for residential and commercial clients.
Bob McConnell
Master Plumber
Journeyman since 1989 and Master Plumber since 2010. Brings over 35 years of field experience. Specializes in commercial plumbing systems and steam heating installations.
John Roberto
Apprentice Plumber
Fourth-year apprentice training under Master Plumbers. Focuses on residential system repairs and new construction installations. Expected to earn Journeyman license in 2024.
Questions
Do you offer 24/7 emergency plumbing service?
Yes, we provide 24/7 emergency plumbing and heating services with technicians available for immediate response.
What areas do you service?
We serve Boston, Somerville, Belmont, Cambridge, Winchester, Arlington, and surrounding Massachusetts communities.
What guarantees do you offer?
All major plumbing and heating repairs carry a one-year warranty. We honor our quoted prices with no hidden fees.
Can you help with energy-efficient upgrades?
Yes, we specialize in tankless water heaters, low-flow fixtures, and high-efficiency heating systems with tax credit eligibility.
How do you handle service scheduling?
We call 30 minutes before arrival and provide flexible scheduling options for emergency and routine service needs.
Are your technicians licensed?
All technicians are fully licensed and insured, including Master Plumbers with decades of combined experience.
