Business Details
26 Years
experience
Emergency
services
Your Trusted Partner for Drain & Septic Services in Burlington, MA
Wayne's Drains, established in 2000, is a family-owned and operated business serving the Greater Boston area with exceptional sewer, drain, and septic tank services. Our team of licensed professionals utilizes state-of-the-art equipment, including high-pressure water jets, CCTV inspection systems, and a fleet of fully stocked service vehicles, to deliver reliable solutions for residential and commercial clients. With nearly 30 employees and a 30,000-square-foot facility in Burlington, Massachusetts, we pride ourselves on prompt emergency response, preventative maintenance, and a commitment to resolving complex drainage issues efficiently.Our reputation for professionalism, transparency, and customer satisfaction has been built through decades of hands-on experience and a dedication to solving problems with lasting results. We serve a diverse clientele, from homeowners to institutions like Harvard University and Childrens Hospital, ensuring every project meets the highest standards of quality and reliability.
Services
Residential Drain Cleaning
Commercial Drain Cleaning
Septic Tank Pumping
Emergency Drain Services
CCTV Pipe Inspection
Pump Mechanic Services
Vactor Truck Services
Grease Trap Cleaning
Catch Basin Cleaning
Preventative Maintenance
Details
- Year established: 2000
Highlights and features
- We are family-owned and operated with 24 years of experience in drainage solutions.
- Our fleet includes high-pressure water jets, CCTV inspection tools, and 24/7 emergency trucks.
- We provide same-day service and within-the-hour emergency response in Eastern Massachusetts.
- Our technicians undergo extensive training and background checks for consistent reliability.
- We serve major institutions like Harvard University and Fenway Park with tailored solutions.
What people say
TOP SHELF workers
Amazing job
Professional and knowledgeable
Within-the-hour response
Fair pricing
Services
Residential Drain Cleaning
Our residential drain cleaning service addresses clogged sinks, showers, and sewer lines using high-pressure water jets and CCTV inspections to identify and resolve blockages. We prioritize same-day service and preventative maintenance to avoid recurring issues. Customers appreciate our transparent pricing and technicians who leave job sites clean and functional.
Commercial Septic Tank Pumping
We provide scheduled and emergency septic tank pumping for businesses, ensuring compliance with health regulations and preventing system failures. Our fleet includes 5,000-gallon pump trucks and confined-space-certified technicians. Clients rely on us to minimize downtime and maintain operational continuity for food service establishments and large institutions.
Emergency Drain Services
Available 365 days a year, our emergency services resolve urgent backups and sewer overflows within the hour in Metropolitan Boston. Equipped with Vactor trucks and high-velocity flush systems, we handle crises like basement flooding and multi-story drain failures. Customers highlight our rapid response and thorough cleanup in late-night scenarios.
CCTV Pipe Inspection
Using RIDGID cameras and lateral-launch robots, we inspect pipes 648 inches in diameter to diagnose cracks, root intrusions, and blockages. This non-invasive method reduces unnecessary excavation and pinpoints repair needs. Clients value the digital documentation we provide for insurance or maintenance records.
Pump Mechanic Services
We repair and replace sump pumps, sewer ejector pumps, and septic system components with minimal disruption. Our mechanics diagnose electrical issues, like faulty control boxes, and restore functionality swiftly. Testimonials highlight our technicians' expertise in resolving long-standing problems others couldn't fix.
People
Wayne Barme
Founder
Co-founded Wayne's Drains in 2000, bringing decades of plumbing expertise to build a fleet of 30 employees and advanced equipment. Known for hands-on leadership and customer-focused problem-solving.
Dot Barme
Co-Owner
Partnered with Wayne to establish the companys reputation for integrity and reliability. Oversees operational standards and client relations, ensuring consistent service quality across residential and commercial projects.
Gregg
Lead Technician
Recognized for rapid, diligent service in emergency drain cleanings. Explains technical details clearly to customers and resolves complex clogs efficiently, earning repeated client recommendations.
Nuno
Emergency Response Specialist
Praised for arriving within 45 minutes during crises, diagnosing issues like wrongly wired control boxes, and providing fair billing. Demonstrates technical skill and clear communication under pressure.
Rob
CCTV Operator
Expert in using camera systems to inspect sewer lines, offering patient guidance to crews while maintaining project efficiency. Clients highlight his professionalism and problem-solving during inspections.
Questions
What areas do Waynes Drains service?
We serve Greater Boston, Southern New Hampshire, and Eastern Massachusetts, including Burlington, MA, and surrounding communities.
Do you offer emergency drain cleaning services?
Yes, we provide 24/7 emergency services with within-the-hour response times for urgent issues like sewer backups and flooding.
What equipment do you use for drain cleaning?
We use high-pressure water jets, CCTV cameras, Vactor trucks, and RIDGID push cameras to diagnose and resolve blockages efficiently.
Are your technicians licensed and insured?
Yes, all our technicians are licensed, insured, and trained in confined-space entry for septic and drain work.
How often should septic tanks be pumped?
We recommend pumping every 3–5 years, depending on tank size and usage, to prevent system failures and costly repairs.
Can you inspect drains before purchasing a home?
Yes, we offer pre-purchase drain inspections using CCTV technology to identify hidden issues in residential plumbing systems.
