Business Details
Your Trusted Community Healthcare Provider in Illinois
Heartland Health Services has dedicated itself to advancing community health through accessible, high-quality care. Our team of experienced clinicians and staff provides comprehensive primary healthcare services to patients of all backgrounds, prioritizing compassion and addressing social determinants of health. Recognized as one of the top 20% of health clinics nationally, we work to eliminate disparities in racial, ethnic, and economic healthcare access. Our services span family medicine, pediatrics, mental health, and specialized care, supported by after-hours options and 24/7 nurse support. As a Federally Qualified Health Clinic (FQHC), we operate under federal public health service deemed status, ensuring care regardless of patients' ability to pay.Our commitment to excellence is reflected in our patient-centered approach and community-focused initiatives. With multiple locations across Illinois, we serve diverse populations through both in-person and telehealth consultations. Our leadership team combines decades of medical expertise with a mission-driven ethos to deliver reliable, affordable healthcare solutions. This dedication to service excellence has solidified our reputation as a trusted healthcare provider in central Illinois.
Services
Primary Care
Mental Health Services
Pediatrics
Telehealth Consultations
After-Hours Care
Women's Health
Family Medicine
Urgent Care
Chronic Disease Management
Preventive Screenings
Highlights and features
- We provide 24/7 nurse support for medical advice
- Our services are available regardless of ability to pay
- We address social determinants of health to reduce disparities
- Our clinicians include board-certified specialists in multiple fields
- We operate under federal public health service deemed status
Associations and certifications
- Federally Qualified Health Clinic (FQHC)
- Federal Public Health Service (PHS) deemed status
- FTCA deemed facility
What people say
Top 20% health clinics
Compassionate care
Accessible services
Experienced clinicians
Community-focused approach
Services
Primary Care
Our primary care services offer comprehensive, continuous medical care for patients of all ages. We provide preventive screenings, chronic disease management, and acute care treatment. Our board-certified physicians focus on building long-term patient relationships to deliver personalized healthcare solutions.
Mental Health Services
We offer specialized mental health care including individual therapy, psychiatric evaluations, and medication management. Our licensed clinicians treat anxiety, depression, and other mental health conditions with evidence-based approaches. Services include both in-person and telehealth appointments for patient convenience.
Telehealth Consultations
Our telehealth platform enables secure virtual consultations with healthcare providers. Patients can access medical advice, follow-up visits, and mental health services from home. This service maintains the same high standards of care while improving accessibility for busy or mobility-limited patients.
After-Hours Care
We provide extended-hour medical care for non-emergency conditions when regular clinics are closed. Our after-hours services treat minor injuries, infections, and acute illnesses. Patients benefit from continuity of care with access to their regular medical records during these visits.
Women's Health
Our women's health services include annual exams, prenatal care, and family planning. Board-certified OB/GYN specialists provide comprehensive reproductive healthcare. We offer both routine screenings and specialized treatments in a supportive, patient-centered environment.
People
Sarah Koscica
Interim Chief Medical Officer
Dr. Koscica leads clinical operations with 15+ years of family medicine experience. She oversees quality assurance and medical staff development at our Garden location.
James Barnett
Family Medicine Physician
Dr. Barnett provides comprehensive primary care with special interests in preventive medicine and chronic disease management at our Wisconsin location.
Roxie Oliver-Payne
Family Medicine Physician
Dr. Oliver-Payne specializes in patient-centered care for all ages, focusing on holistic health approaches at our Wisconsin clinic.
Ziad Musaitif
Family Medicine Physician
Dr. Musaitif delivers comprehensive primary care with particular expertise in geriatric medicine at our Garden location.
Todd Karas
Podiatrist
Dr. Karas specializes in foot and ankle care, treating both acute and chronic conditions at our Knoxville location.
Questions
What services does Heartland Health Services offer?
We provide primary care, mental health services, pediatrics, women's health, telehealth consultations, and after-hours care across multiple Illinois locations.
How can I schedule an appointment?
Schedule online through our portal, call (309) 680-7600, or visit during walk-in hours at our Knoxville and Olt locations.
Do you accept insurance?
We accept major insurance plans and offer sliding fee scales based on income for uninsured patients.
Are telehealth options available?
Yes, we offer secure virtual consultations for medical advice, follow-ups, and mental health services.
What should I do for medical emergencies?
Call 911 or visit the nearest emergency room. For non-emergency medical questions, our 24/7 nurse line is available.
How do you address healthcare disparities?
We focus on social determinants of health through community outreach programs and provide care regardless of patients' ability to pay.
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