Business Details
Emergency
services
Your Trusted Partner for Pet Care in Jacksonville
At 9 to 5 Pets, we are dedicated to providing professional and loving in-home pet care services that prioritize the comfort and well-being of pets while offering peace of mind to their owners. Established with a mission to simplify life for pet parents, our services are designed to accommodate busy schedules through reliable, personalized care tailored to each pet's unique needs. Our team of certified professionals undergoes rigorous screening, including background checks and training in Pet CPR, First Aid, and animal behavior, ensuring the highest standards of safety and care.We serve Northeast Florida with a commitment to integrity, transparency, and a deep passion for animals, offering 24/7 availability to handle emergencies and routine visits alike. Our proprietary technology enables real-time updates, GPS tracking, and detailed visit reports, fostering trust and communication with clients. Recognized for excellence through numerous five-star reviews, we pride ourselves on building long-term relationships with pets and their families, treating every animal as if they were our own.
Services
Dog Walking
Pet Sitting
Off-Leash Pack Adventures
House Sitting
Overnight Care
Concierge Services
Pet Taxi
Basic Dog Wash
Nail Trimming
Plant Watering
Highlights and features
- Certified professionals with rigorous training and background checks.
- 24/7 availability for emergencies and routine visits.
- Real-time GPS tracking and detailed visit reports for transparency.
- Personalized care plans tailored to each pet's unique needs.
- Over 170 five-star reviews highlighting exceptional service and reliability.
Associations and certifications
- Pet CPR, First Aid & Care Certification
- Pet Sitters International (PSI)
- National Association of Professional Pet Sitters (NAPPS)
What people say
Excellent communication
Peace of mind
Professional and caring
Reliable service
Tailored care plans
Services
Dog Walking
Customizable dog walking services with 15-minute to 60-minute visit options, including potty breaks, backyard play, and GPS-tracked walks. Ideal for pets needing routine exercise, socialization, or relief during work hours. Each visit includes feeding, medication administration, and real-time photo updates to ensure owner confidence.
Pet Sitting
Tailored in-home pet sitting with visits up to four times daily, ensuring pets maintain their routine while owners travel. Services include feeding, medication, litter box cleaning, plant watering, and mail retrieval. 12-hour maximum intervals for dogs and 24 hours for cats guarantee consistent care and home security.
Off-Leash Pack Adventures
Supervised off-leash excursions to local parks or beaches for socialization and exercise. Includes pickup/drop-off, 90+ minutes of play, and post-visit rinse-down. Designed for high-energy dogs requiring stimulation beyond standard walks, with small group sizes (2-3 dogs) to ensure safety and attention.
House Sitting Overnight
Comprehensive overnight care with 9-hour stays, morning/evening visits, and additional mid-day options. Ideal for seniors, pets with medical needs, or owners seeking added home security. Includes feeding, medication, playtime, and household tasks like trash management and light alternation.
Concierge Services
Flexible add-on services like pet taxi, supply shopping, basic grooming, and housekeeping. Designed to alleviate owner responsibilities while ensuring pet comfort. Available as standalone or supplementary services, with options for urgent needs or routine support.
People
Amanda Rush
Client Service Manager
Manages client and staff coordination behind the scenes, ensuring seamless service delivery. With a background in small business administration and animal care experience from her family farm, she prioritizes client relationships and operational efficiency.
Kim McCune
Field Team Manager & Recruiter
Oversees team training and recruitment, leveraging 26 years of Jacksonville residency and a lifelong passion for animal rescue. Former railroad industry manager, she ensures field staff meet rigorous care standards while maintaining a local, compassionate approach.
Payton Gould
Pack Leader
Experienced pet care professional and former Client Service Manager, known for her dedication to hands-on care. Serves as a mentor to new hires and provides leadership during pack adventures, combining operational insight with direct service excellence.
Alex Hills
Pack Leader
Former elementary school teacher with a decade of experience in pet care, offering structured routines and attentive service. Specializes in senior pet care and medical needs, drawing from personal experience with aging and rescue animals.
Lindsay Poole
Pet Care Professional
Transitioned from corporate America to pet care for fulfillment, bringing organizational skills and a love for diverse animals. Focuses on reliability and emotional connection, ensuring pets feel secure and owners remain stress-free.
Questions
What areas do you serve?
We serve Northeast Florida, including Atlantic Beach, Jacksonville Beach, Ponte Vedra Beach, Nocatee, Saint Johns, Mandarin, Fruit Cove, and North Saint Augustine.
Are your staff certified?
Yes, all team members are certified in Pet CPR, First Aid, and animal care, with thorough background checks and ongoing training through our FetchFind education system.
Do you handle emergencies?
Yes, we offer 24/7 emergency services and can respond promptly to urgent pet care needs outside regular visit windows.
How do visit updates work?
After each visit, you'll receive real-time notes, photos, GPS tracking, and a report card via our secure app, ensuring full transparency and communication.
Can I customize my pet's care plan?
Absolutely. We tailor services to your pet's specific needs, including medication administration, dietary requirements, and activity preferences, with flexible scheduling options.
What services are available?
We offer dog walking, pet sitting, off-leash pack adventures, house sitting, overnight care, pet taxi services, grooming, and concierge errands for pet parents.
