Business Details
36 Years
experience
Emergency
services
Emergency Water Removal & Damage Restoration Services in Charleston
Established in 1990, Prestige Restoration & Cleaning Services revolutionized water damage restoration in South Carolina by introducing the Thermal Energy System (TES), a cutting-edge drying method that achieves results in hours rather than days. As the first local provider certified by the Institute for Inspection, Cleaning, and Restoration Certification (IICRC), we combine advanced technology with 24/7 emergency response to deliver rapid, reliable solutions. Our team of certified technicians serves Charleston and the Tri-county area, specializing in water extraction, hardwood floor restoration, and comprehensive cleaning services for carpets, tiles, and oriental rugs.With decades of experience and partnerships with major insurance providers, we prioritize customer satisfaction through transparent communication, proven methodologies, and a commitment to restoring properties to their pre-damage condition efficiently and effectively.
Services
Water Extraction
Hardwood Floor Cleaning
Carpet Cleaning
Tile Cleaning
Oriental Rug Cleaning
Pet Odor Removal
Details
- Year established: 1990
Highlights and features
- Available 24 hours a day, 7 days a week for emergencies
- IICRC-certified technicians with specialized training
- Proprietary Thermal Energy System drying technology
- Serving Charleston and Tri-county area since 1990
- Proven track record with 100% customer satisfaction
Associations and certifications
- Institute for Inspection, Cleaning, and Restoration Certification (IICRC)
What people say
Amazing service
Brand new floors
Incredible team
Saved historic floors
Calm professionalism
Services
Water Extraction
Our emergency water extraction service uses thermal energy system drying to remove standing water and moisture from walls, floors, and ceilings. Available 24/7, our IICRC-certified technicians respond within minutes to minimize property damage. We coordinate directly with insurance providers for seamless claims processing.
Hardwood Floor Cleaning
Specialized hardwood floor cleaning restores damaged or neglected surfaces to their original condition. Our process removes moisture, dirt, and grime while preserving wood integrity. Clients receive customized solutions for both modern and historic properties across the Charleston area.
Carpet Cleaning
Certified carpet cleaning services eliminate odors, stains, and allergens using high-temperature steam systems. We offer ScotchGard protection applications and pet odor removal treatments. Our technicians maintain CleanTrust-certified standards for residential and commercial properties.
Tile Cleaning
Professional tile and grout cleaning removes embedded dirt and bacteria from high-traffic areas. Our equipment restores ceramic, porcelain, and natural stone surfaces. Pricing includes sealing options to protect against future staining in kitchens and bathrooms.
Oriental Rug Cleaning
Oriental rug cleaning employs patented equipment and residue-free solutions to preserve delicate fibers. We remove sand, grit, and deep-seated dirt without damaging antique or modern rugs. Each treatment includes inspection and care recommendations for long-term maintenance.
Questions
What areas do you serve for water damage restoration?
We provide emergency services throughout Charleston, Mt. Pleasant, North Charleston, Summerville, and Goose Creek.
Are your technicians certified for water damage restoration?
Yes, all our technicians hold IICRC certification for water extraction and damage restoration procedures.
How quickly can you respond to emergency water removal requests?
Our team typically arrives within minutes of your call to begin water removal and drying processes.
Do you work with insurance companies?
Yes, we coordinate directly with major insurance providers to streamline claims processing for water damage.
What makes your drying process different from competitors?
Our Thermal Energy System dries structures 3-5 times faster than conventional methods while preserving materials.
