Business Details
50+ Years
experience
Emergency
services
24/7 Emergency Restoration Services in Charleston, SC
SERVPRO of Greater Northern Charleston has been a trusted leader in the restoration industry since 1967, providing 24-hour residential and commercial services to Charleston, Dorchester, and surrounding areas. Locally owned and operated by Brandon and Liz Ferm since 2006, our team combines decades of local expertise with nationwide support to address water damage, fire damage, mold remediation, and storm recovery. Our IICRC-certified professionals undergo rigorous training and maintain industry-leading standards, ensuring rapid response and comprehensive restoration solutions.With a dedicated 24/7 management team and a focus on minimizing disruption, we prioritize customer satisfaction through transparent communication, advanced equipment, and a commitment to restoring properties to their pre-loss condition. Our deep roots in the Lowcountry community drive our mission to deliver reliable, compassionate service during critical times.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Commercial Cleaning
Biohazard Cleanup
HVAC Cleaning
Sewage Cleanup
Roof Tarping
Odor Removal
Details
- Year established: 1967
Highlights and features
- We provide 24/7 emergency response with no answering service delays.
- Our team holds IICRC industry certifications for specialized restoration expertise.
- Locally owned since 2006, with deep knowledge of Charleston area needs.
- Nationwide SERVPRO network ensures support for large-scale disasters.
- Proven track record of resolving complex damage cases efficiently.
Associations and certifications
- IICRC
What people say
Outstanding work, workers, attitude
Very polite, efficient, knowledgeable
Professional, thorough, diligent work
Exceeded expectations
Quick response after business hours
Services
Water Damage
Our water damage restoration service rapidly mitigates flooding or leaks using industrial-grade equipment. We extract standing water, dry affected areas, and repair structural damage to prevent mold growth. Customers trust us for 24/7 emergency response and comprehensive solutions that restore properties to pre-loss condition.
Fire Damage
Fire damage restoration includes soot removal, odor elimination, and structural repairs. We use specialized techniques to clean contents and rebuild damaged areas. Our team prioritizes safety and efficiency, ensuring properties are restored with minimal disruption to homeowners and businesses.
Mold Remediation
We address mold growth caused by Charleston's humid climate through containment, removal, and prevention strategies. Our IICRC-certified technicians use HEPA filtration and antimicrobial treatments to eliminate spores and restore indoor air quality safely and effectively.
Commercial Cleaning
Commercial cleaning services restore businesses after disasters while minimizing downtime. We handle large-scale water removal, fire damage cleanup, and biohazard decontamination. Our team coordinates with insurance providers and prioritizes rapid return to operational status for commercial clients.
Storm Damage
Storm damage services address roof leaks, structural compromise, and water intrusion from severe weather. We provide emergency board-up, debris removal, and full reconstruction. Our rapid response ensures properties are secured and restored promptly after hurricanes or storms.
People
Brandon C. Ferm
Owner
Brandon Ferm co-owns SERVPRO of Greater Northern Charleston with his wife Liz. Since 2006, he has led local operations, combining national expertise with community-focused service. His leadership emphasizes 24/7 availability and certified restoration practices.
Elizabeth L. Ferm
Owner
Elizabeth Ferm co-founded the local SERVPRO franchise in 2006. She oversees operations and client relations, ensuring personalized service for Charleston-area residents. Her commitment to quality and community earned the team consistent five-star reviews.
Questions
What services does SERVPRO of Greater Northern Charleston offer?
We specialize in water damage, fire damage, mold remediation, storm recovery, commercial cleaning, and biohazard cleanup for residential and commercial properties.
Are you available for emergencies outside regular hours?
Yes, we provide 24/7 emergency services with no answering service delays. A manager is always available to respond immediately.
Which areas do you serve?
We serve Charleston, North Charleston, Summerville, Moncks Corner, Goose Creek, Ladson, and surrounding areas in South Carolina.
What certifications does your team hold?
Our technicians maintain IICRC industry certifications and attend regular local/regional training to ensure expertise in restoration best practices.
How do you handle large-scale commercial disasters?
As part of the nationwide SERVPRO network, we coordinate resources for large-scale projects while maintaining local oversight for personalized service.
