Business Details
24 Years
experience
Emergency
services
24/7 Emergency Damage Restoration Services in La Puente, CA
At SERVPRO of La Puente/City of Industry West, we understand the profound stress caused by fire, water, or mold damage to homes and businesses. Our team prioritizes rapid response to minimize disruption, leveraging advanced equipment and proven techniques to restore properties to their pre-damage condition. Certified technicians undergo rigorous training at SERVPRO's corporate facility and hold IICRC industry certifications, ensuring expertise in every project.We maintain transparent communication throughout the remediation process, working directly with insurance providers to simplify claims. Backed by a nationwide network of franchises, we handle disasters of all sizes with professionalism and compassion, serving La Puente, City of Industry, and surrounding communities since 2002.
Services
Water Damage
Fire Damage
Mold Mitigation
Storm Damage
Construction Repairs
Biohazard Cleanup
Commercial Restoration
Details
- Year established: 2002
Highlights and features
- We offer 24/7 emergency response for all disaster sizes.
- Our technicians hold IICRC industry certifications for expertise.
- We streamline insurance claims with direct provider collaboration.
- Advanced equipment ensures efficient water, fire, and mold remediation.
- Nationwide franchise network supports local service reliability.
Associations and certifications
- IICRC
What people say
Excellent communication skills
Professional and efficient
Courteous and respectful
Super clean results
Highly recommendable company
Services
Water Damage
Our water damage restoration service addresses emergencies 24/7, using industrial-grade equipment to extract water, dry structures, and prevent mold growth. Certified technicians assess damage, document claims, and restore properties to pre-loss conditions. We prioritize rapid response to minimize disruption for homeowners and businesses.
Fire Damage
Fire damage restoration includes debris removal, smoke odor elimination, and structural repairs. Our team uses specialized cleaning agents and thermal fogging to neutralize soot and restore air quality. We coordinate with insurance providers to streamline recovery for residential and commercial clients affected by fire incidents.
Mold Mitigation
Mold mitigation services identify and eliminate mold colonies using HEPA filtration and antimicrobial treatments. Technicians isolate contaminated areas to prevent spore spread, then restore affected materials. We address moisture sources to prevent recurrence, ensuring safe indoor environments for homes and businesses.
Commercial Restoration
Commercial restoration minimizes downtime for businesses after disasters. Our team handles water, fire, or storm damage while adhering to operational requirements. We provide detailed documentation for insurance claims and work evenings/weekends to accommodate business hours, ensuring swift return to normal operations.
Storm Damage
Storm damage services repair properties after hail, wind, or flooding. We secure structures with roof tarping and board-up services, then restore interiors and exteriors. Emergency response teams work 24/7 to prevent further damage, coordinating repairs with insurance adjusters for residential and commercial clients.
People
Scott M. Katkus
Owner
Scott M. Katkus co-owns SERVPRO of La Puente/City of Industry West, bringing over 20 years of restoration industry experience. He oversees operations and ensures adherence to SERVPRO's quality standards while maintaining direct client communication.
Marie J. Katkus
Owner
Marie J. Katkus co-owns the franchise, managing administrative operations and client relations. With a background in customer service, she ensures seamless coordination between technicians, clients, and insurance providers during restoration projects.
Questions
What types of damage does SERVPRO handle?
We specialize in water damage, fire/smoke damage, mold mitigation, storm damage, biohazard cleanup, and commercial restoration services for residential and business properties.
Do you offer 24/7 emergency services?
Yes, our team responds to emergencies 24 hours a day, 7 days a week. We prioritize rapid arrival to minimize property damage and client disruption.
How does insurance claim coordination work?
We work directly with insurance providers to document damage, submit estimates, and complete approved repairs, simplifying the claims process for homeowners and businesses.
Are your technicians certified?
All technicians hold IICRC industry certifications and complete ongoing training at SERVPRO's corporate facility to maintain expertise in restoration techniques.
What areas do you serve?
We serve La Puente, City of Industry, Avocado Heights, Bassett, and surrounding areas in California with emergency and scheduled restoration services.
Can you help with commercial property damage?
Yes, we provide tailored commercial restoration services to minimize business downtime, including after-hours work and detailed insurance documentation.
