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Business Details
22 Years
experience
Advanced Physical Therapy Solutions in Connecticut
At Carlson Procare, we believe every recovery journey is deeply personal. Our team treats patients of all ages with customized care that addresses pain, restores strength, and enables confident returns to daily activities. With clinics across Connecticut, we combine advanced clinical expertise with one-on-one attention, measured progress, and a culture of energy and connection. Our therapists specialize in treating sports injuries, post-surgical conditions, chronic pain, and vestibular disorders through evidence-based methods like blood flow restriction therapy, Neubie E-Stim, and vestibular rehabilitation.

Recognized for over 850 five-star reviews, we measure success by patient outcomes: reduced pain, improved mobility, and regained confidence in movement. Our facilities blend cutting-edge technology with a motivating environment that fosters measurable, lasting progress.
Services
Physical Therapy Sports Rehabilitation Post-Surgical Rehab Neubie E-Stim Therapy Vestibular Therapy Cupping Therapy Dry Needling Blood Flow Restriction
Details
  • Year established: 2004
Highlights and features
  • We provide one-on-one clinical care with licensed physical therapists
  • Our treatment plans incorporate evidence-based technology like Neubie E-Stim
  • We offer specialized programs for sports injuries and post-surgical recovery
  • Our therapists hold advanced certifications in multiple treatment modalities
  • We measure progress through patient-reported outcomes and functional improvements
What people say
Spotless facility Expert, attentive care Personalized therapy Noticeable results Supportive team
Services
Physical Therapy
Our physical therapy programs address musculoskeletal injuries, chronic pain, and mobility limitations through customized treatment plans. Using manual therapy, therapeutic exercise, and neuromuscular re-education, we help patients restore strength, improve range of motion, and reduce pain without medication. Patients experience measurable progress through one-on-one sessions that combine advanced clinical expertise with personalized attention.
Sports Rehabilitation
Specialized sports rehab programs target athletic injuries and performance recovery needs. We treat ACL tears, rotator cuff injuries, and stress fractures while addressing sport-specific movement patterns. Our therapists combine strength training with biomechanical analysis to prevent re-injury and enhance athletic performance. Patients benefit from progressive loading techniques that safely rebuild sports-specific skills and endurance.
Post-Surgical Rehabilitation
Customized post-surgical programs help patients regain mobility after joint replacements, ligament repairs, and spinal procedures. Our phased approach includes manual therapy for scar tissue management, neuromuscular re-education with Neubie E-Stim, and progressive strength training. We coordinate care with surgeons to ensure optimal recovery timelines while minimizing pain and preventing complications like joint stiffness or muscle atrophy.
Neubie E-Stim Therapy
Neubie E-Stim therapy uses direct current technology to restore muscle function and accelerate recovery. This advanced modality improves neuromuscular communication while building strength through targeted electrical stimulation. Patients experience faster muscle activation and reduced pain compared to traditional e-stim devices, particularly effective for post-surgical recovery and neurological conditions.
Vestibular Therapy
Specialized vestibular rehabilitation addresses balance disorders and dizziness caused by inner ear dysfunction. Our therapists implement gaze stabilization exercises, balance retraining, and habituation techniques to improve spatial orientation. Patients with BPPV, concussion-related dizziness, or general unsteadiness benefit from customized protocols that restore confidence in daily movement and reduce fall risk.
People
Ben Carlson
CEO
As CEO of Carlson Procare, Ben leads with a vision for personalized, evidence-based care. With extensive industry experience, he maintains clinical excellence while expanding access across Connecticut. His leadership emphasizes innovation and patient-centered treatment.
Kevin L. Rafferty
Owner, C.O.O.
Kevin serves as both Owner and Chief Operating Officer, overseeing daily operations and strategic growth. A licensed physical therapist, he ensures clinical standards align with operational efficiency while maintaining hands-on patient care involvement.
Jason Kirk
Clinical Director
Jason functions as Clinical Director and specializes in athletic injury rehabilitation. With board certification in sports physical therapy, he develops advanced treatment protocols and mentors therapists in evidence-based practices for musculoskeletal injuries.
Cindi Witrock
Physical Therapist
Cindi brings decades of experience in treating complex orthopedic and neurological conditions. Specializing in lymphedema management and manual therapy, she has helped patients overcome chronic pain and mobility limitations through personalized, compassionate care approaches.
Andrea Csizmadia
Clinical Director
As Clinical Director, Andrea combines clinical expertise with leadership in outpatient rehabilitation. Her specialization in lymphedema therapy and women's health complements her role in developing comprehensive treatment plans for diverse patient populations.
Questions
Do I need a doctor's referral for physical therapy in Connecticut?
Connecticut allows direct access to physical therapy, so you can start treatment without a physician's referral. However, insurance plans may require prescriptions for coverage verification.
What should I wear to physical therapy sessions?
Patients should wear comfortable exercise clothing that allows movement access to affected areas. Supportive athletic shoes are recommended for exercise-based treatments and strength training components.
How long does a typical physical therapy session last?
Sessions generally run 45-60 minutes, combining manual therapy, therapeutic exercise, and patient education. Treatment duration adjusts based on individual diagnosis complexity and recovery stage.
Which insurance providers do you accept?
We accept all major insurance plans and participate in networks across Connecticut. Our billing specialists verify coverage details and explain financial obligations before initiating treatment.
Can physical therapy help with chronic pain management?
Yes, our therapists specialize in chronic pain treatment using movement-based interventions, manual therapy, and neuromuscular re-education. Treatment plans focus on restoring functional mobility while reducing pain medication dependence.
What differentiates your sports rehabilitation programs?
Our sports rehab programs combine movement pattern analysis with advanced modalities like blood flow restriction therapy. Treatment addresses both injury recovery and performance enhancement through sport-specific functional training protocols.
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