Business Details
24 Years
experience
Emergency
services
Your Trusted IT Partner for Managed Services
Founded in 2002, Strix Technology Group has evolved through strategic partnerships and decades of combined experience in IT infrastructure and cybersecurity. Our team of industry-leading professionals specializes in creating stable, secure, and scalable IT environments tailored to small businesses. We adhere to NIST 800-171 cybersecurity standards while maintaining family-oriented values that prioritize client relationships.Our approach combines proactive monitoring, advanced threat protection, and personalized service to minimize downtime and maximize business productivity. With multiple regional offices and a commitment to continuous technological education, we deliver enterprise-level solutions at accessible costs while maintaining a strong focus on client education and long-term partnership development.
Services
Managed IT Services
Cyber Security Services
Network Security
Cloud Hosting Services
Backup & Disaster Recovery
VoIP IT Services
Computer SHIELD
Mailbox SHIELD
Network Shield
User Shield
Details
- Year established: 2002
Highlights and features
- We resolve issues down to the root cause with full-service flat rates
- Our staff maintains continuous cybersecurity education and certification
- We document and understand your unique IT environment completely
- Our technology solutions scale with your business growth
- We provide 24/7 monitoring and rapid response to security threats
What people say
Prompt attention
Great job
Saved me
Ease and speed
Very impressed
Services
Managed IT Services
Our managed IT services provide comprehensive technology infrastructure oversight through proactive monitoring and maintenance. We handle system updates, security protocols, and technical support while implementing NIST-compliant cybersecurity measures. This service ensures businesses maintain optimal system performance with minimal downtime through our team of certified professionals who understand both technical requirements and business operations.
Cyber Security Services
Our cybersecurity solutions employ multi-layered protection strategies based on NIST 800-171 standards to defend against ransomware, phishing, and data breaches. We implement endpoint protection, email security systems, and continuous vulnerability assessments while providing employee training programs. These measures create comprehensive digital defense that adapts to evolving cyber threats while maintaining compliance with industry-specific regulations.
Backup & Disaster Recovery
This service offers automated data backup solutions with rapid recovery capabilities for business continuity. We implement cloud-based and physical backup systems with regular testing protocols to ensure data integrity. Our disaster recovery plans include detailed documentation and response procedures to minimize business disruption during unexpected system failures or cyber incidents.
Cloud Hosting Services
Our cloud hosting services provide scalable infrastructure solutions with enterprise-grade security and reliability. We offer customized cloud environments that integrate with existing systems while maintaining compliance with data protection standards. This service includes ongoing performance optimization, security monitoring, and technical support to ensure seamless cloud operations for growing businesses.
VoIP IT Services
We implement and maintain Voice over Internet Protocol (VoIP) communication systems with integrated security measures. Our solutions include system design, hardware procurement, and ongoing technical support for business phone systems. These services ensure reliable communication infrastructure that scales with business needs while maintaining network security.
People
David DeArmond
Managing Partner
Co-founder with 20+ years in IT, David leads with a focus on family values and client relationships. He transitioned from IT director to entrepreneur, prioritizing secure, scalable solutions for small businesses.
Tim Niles
Managing Partner
Industry veteran with experience in global firms, Tim specializes in transforming complex IT environments into strategic business assets while maintaining a strong focus on client education and long-term partnerships.
Terry Bohach
Senior Support Technician
IT professional with deep technical expertise and community leadership experience, Terry excels at proactive problem-solving and maintaining system stability through continuous monitoring and improvement.
Pete Serra
Support Technician
Technology specialist with diverse experience in IT infrastructure and creative problem-solving, Pete combines technical proficiency with a passion for continuous learning and system optimization.
Chris Dix
Developer
Software development expert with NASA experience, Chris creates customized solutions that address unique business challenges while contributing to industry knowledge through writing and conference speaking engagements.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity solutions, cloud hosting, backup/recovery systems, and VoIP implementations tailored to small business needs with flat-rate pricing.
How do you protect businesses from cyber threats?
Our multi-layered security approach includes endpoint protection, email security, network monitoring, and employee training based on NIST 800-171 standards to prevent data breaches.
Do you offer 24/7 technical support?
Yes, we provide 24/7 monitoring and rapid response service for critical issues with guaranteed technician availability through our flat-rate support plans.
Which geographic areas do you serve?
We serve businesses in Maryland, Louisiana, Idaho, Oregon, and surrounding regions with local offices in Baltimore, Baton Rouge, Boise, and Portland.
How do your flat-rate IT plans work?
Our flat-rate plans cover all system maintenance, security updates, and technical support with no hourly charges, ensuring predictable budgeting while resolving issues completely.
