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A Passion for Technology & Customer Care
Laptops Express is a leading electronic repair shop in Baton Rouge, providing fast, reliable, and affordable service for all your technology needs. We understand that your devices are an extension of yourself, and we treat every repair with the utmost care and attention.
Mobile Device Repair
- iPhone Repair (Screen replacements, water damage, charging port issues, and more)
- Android Repair (Software problems, hardware repairs, and screen replacements)
- Tablet Repair (Screen damage, battery issues, software problems, and data recovery)
Computer Repair
- Computer Repair (Computer won't start, software issues, hardware repairs, data recovery)
- MacBook Repair (Logic board issues, keyboard and touchpad problems, screen replacements)
- iMac Repair (Hardware repairs, data recovery, screen replacements)
Additional Services
- Data Recovery (Lost or erased data recovery from phones, computers, and other devices)
- Data Backup (Securely backup your precious files and photos)
Experienced Technicians & High-Quality Parts
Our team of certified technicians are highly skilled and experienced in all aspects of electronics repair. We use only the highest quality replacement parts, ensuring that your device is repaired to the highest standards.
Customer-Focused Approach
At Laptops Express, we prioritize customer satisfaction. We are committed to:
- Providing clear and honest communication, so you always know what to expect.
- Offering free estimates and upfront pricing.
- Repairing your device efficiently and promptly.
- Treating your device with the utmost care and attention.
Why Choose Laptops Express?
- Fast and reliable service: We strive to complete repairs in a timely manner.
- Competitive pricing: We believe technology repair should be accessible to everyone.
- Expert technicians: Our team has the skills and experience to handle any repair.
- Quality parts: We only use high-quality parts to ensure your device is repaired right the first time.
- Customer-focused approach: We prioritize your needs and provide exceptional customer service every step of the way.
Unreliable Repair Services and Poor Customer Service
Several reviewers have reported negative experiences with this repair shop, citing issues with price changes, lost or swapped chargers, and unfinished repairs.
Disputes Over Repairs and Pricing
Some customers have reported being quoted one price for repairs, only to be told the price has increased when they come to pick up their devices. In one instance, a customer's Apple laptop was supposed to have had a hard drive replacement, but the laptop was still not functioning properly after the repair.
Lost or Swapped Chargers and Disrespectful Service
Multiple customers have reported having their chargers lost or swapped, with the repair shop's owner being unhelpful and disrespectful in resolving the issue. One customer was even told that they must have forgotten to bring their charger in the first place.
Lack of Transparency and Incomplete Repairs
Some customers have reported feeling taken advantage of due to the repair shop's lack of transparency and incomplete repairs. For example, one customer was told they needed a motherboard repair without the shop even assessing their laptop.
Poor Communication and Disrespectful Service
Several customers have reported poor communication and disrespectful service from the repair shop's owner. In one instance, a customer was left waiting for over an hour to pick up their repaired laptop, with the owner being unapologetic and refusing to offer a discount for the inconvenience.
Professional and Fast Repair Services
On the other hand, some customers have reported positive experiences with the repair shop, citing fast turnaround times, good service, and reasonable prices. These customers have been happy with the repairs done to their laptops and other devices.
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